BEVERLY RAWLS
Pompano Beach,FL
Summary
Lyft Driver bringing clear communication, steady follow-through, and strong coordination from fast-paced medical settings into passenger service. Supports safe, timely transport by completing 95% to 99% of pickups within the expected time window, staying organized, adapting to changing priorities, and keeping riders informed with a calm, professional approach. Well suited to a role that depends on dependable communication, attention to detail, and smooth interactions in busy environments.
Overview
21
21
years of professional experience
Work History
Clean Discharge, Answer Phone, Work Bed Board
Broward General Medical Center
Fort Lauderdale, FL
11.2017 - 07.2024
- Handle 5-10 phone calls daily, routing discharge questions and requests to the right hospital team.
- Deliver friendly, knowledgeable service to resolve questions quickly and support a positive patient experience.
- Work closely with nurses, clerks, and coworkers to address patient needs and keep daily operations moving.
- Train new team members on discharge workflows, phone handling, and bed board procedures to support consistency.
Driver
Uber driver
Fort.Lauderdale
09.2018 - 12.2021
- Provided safe, reliable transportation for passengers across varied pickup and drop-off locations.
- Communicated clearly with riders to confirm destinations, timing, and special pickup instructions.
- Used problem-solving skills to adjust routes and handle unexpected delays during shifts.
- Helped passengers with mobility needs enter and exit vehicles safely when requested.
Driver
Lyft driver
Fort Lauderdale, FL
04.2011 - 10.2017
- Assisted passengers with entering and exiting vehicles while maintaining a calm, supportive service experience.
- Maintained clean, organized vehicles to support a professional and comfortable ride environment.
- Communicated clearly with passengers about arrival times, route changes, and drop-off details.
- Followed safe driving practices to protect passengers and support dependable daily transportation service.
Cashier
Wendy’s
Broward blvd
10.2008 - 10.2015
- Maintained a clean and organized checkout area to support smooth customer flow and quick service.
- Greeted customers promptly and responded to routine questions with a professional, friendly approach.
- Balanced cash drawer at opening and closing to support accurate daily reconciliation.
- Directed customers to the appropriate counter or pickup area to reduce confusion and wait times.
Cashier, Sandwich Maker,Dishwasher
Checkers drive in
Fort Lauderdale, FL
07.2007 - 02.2011
- Verified customer age for restricted sales and followed store policies before completing alcohol or tobacco purchases.
- Prepared sandwiches and supported food service during busy shifts to keep orders moving efficiently.
- Cleaned dishes and maintained a sanitary work area to support smooth daily operations.
Cashier ,sandwich Maker,Dishwasher Clean Lobby
Einstein Bagels
Fort Lauderdale, FL
06.2003 - 10.2006
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma - undefined
South Plantation High School
Plantation, FL06.2007
Skills
- Patient transport assistance
- Discharge support
- Activities of daily living assistance
- Vital signs monitoring
- Patient chart documentation
- EHR documentation
- Medical terminology
- HIPAA compliance
- Phone triage
- Appointment scheduling
- Bed board management
- Problem solving
Timeline
Driver
Uber driver
09.2018 - 12.2021
Clean Discharge, Answer Phone, Work Bed Board
Broward General Medical Center
11.2017 - 07.2024
Driver
Lyft driver
04.2011 - 10.2017
Cashier
Wendy’s
10.2008 - 10.2015
Cashier, Sandwich Maker,Dishwasher
Checkers drive in
07.2007 - 02.2011
Cashier ,sandwich Maker,Dishwasher Clean Lobby
Einstein Bagels
06.2003 - 10.2006
High School Diploma - undefined
South Plantation High School