Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Personal &Professional References
Timeline
Generic

Beverly Ray

London,AR

Summary

Dynamic manager with a proven track record at Atwoods Ranch & Home, excelling in performance management and team building. Successfully enhanced customer satisfaction through strategic conflict resolution and compliance enforcement. Expert in inventory management, driving efficiency while fostering a collaborative work environment. Committed to developing talent and achieving operational excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Manager

Atwoods Ranch & Home
Russellville, AR
03.2007 - Current
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted performance reviews for team members.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Directed recruitment, hiring, and training of new staff members.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.

Receiving Manager

Atwoods Ranch & Home
Arkadelphia, Arkansas
03.2007 - Current
  • Verified items received against purchase orders to ensure accuracy of delivery quantities.
  • Performed daily cycle counts to assess inventory levels for accuracy purposes.
  • Developed new strategies to increase efficiency in the receiving process while reducing cost.
  • Ensured accuracy in recording product information into inventory system.
  • Managed and organized the receiving of all incoming shipments.
  • Inspected incoming products for damages or defects before accepting them into inventory.
  • Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
  • Assisted with training new employees on proper receiving practices and procedures.
  • Maintained a safe work environment by adhering to safety regulations and policies.
  • Tracked discrepancies between invoices and packing slips upon arrival of goods.
  • Provided support throughout the entire supply chain process from purchasing through distribution.
  • Collected merchandise returns from sales floor, checked price tags, and hung on racks.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.

Education

GED -

Hot Springs High
Hot Springs AR
05-1992

Skills

  • Performance management
  • Recruitment strategy
  • Conflict resolution
  • Customer satisfaction
  • Compliance enforcement
  • Inventory management
  • Team building
  • Problem solving
  • Attention to detail
  • Sales management
  • Customer service
  • Customer relations
  • Team leadership
  • Staff training and development
  • Policy and procedure development

Affiliations

Love Hiking, Biking and Our Sidebyside.

Accomplishments

Have Certificates for being accident free in work place. Voided best place to shop for all goods.

Certification

Forklift Certified and Inventory control

Personal &Professional References

Shelby Wuddups 479-857-4234 4 years

Seven Bailey 870-615-4007 Personal and Professional 8+ years

Randy Harrymen 501-445-3517 Personal and Professional 12+ years

Timeline

Manager

Atwoods Ranch & Home
03.2007 - Current

Receiving Manager

Atwoods Ranch & Home
03.2007 - Current

GED -

Hot Springs High

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