Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Salazar

Gardendale,AL

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 40 years of relevant work experience to your with solid background in patient access. Facilitated seamless patient admissions, ensuring accurate data entry and efficient processing. Demonstrated proficiency in managing patient inquiries and coordinating with medical staff. Facilitated seamless patient admissions, ensuring accurate data entry and efficient processing. Demonstrated proficiency in managing patient inquiries and coordinating with medical staff. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved 99% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Diligent employee with solid background in patient access. Facilitated seamless patient admissions, ensuring accurate data entry and efficient processing. Demonstrated proficiency in managing patient inquiries and coordinating with medical staff.

Overview

18
18
years of professional experience

Work History

Patient Access Representative

Grandview Medical Center
10.2017 - 06.2025
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
  • Enhanced departmental collaboration by regularly liaising with medical, nursing, and administrative staff on pertinent patient matters.
  • Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
  • Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers.
  • Increased efficiency in billing process by accurately capturing chargeable services during patient registration.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.

Patient Access Representative

Clearlake Regional Hospital
03.2007 - 07.2017
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
  • Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
  • Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.

Education

High School Diploma - Vocational Education

Mortimer Jordan High School
Morris, AL
05.1979

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Multitasking and organization
  • Phone and email etiquette
  • Problem-solving
  • Team collaboration
  • Patient registration
  • Money handling
  • Quality assurance
  • Flexible schedule
  • Eligibility determination
  • Payment processing

Timeline

Patient Access Representative

Grandview Medical Center
10.2017 - 06.2025

Patient Access Representative

Clearlake Regional Hospital
03.2007 - 07.2017

High School Diploma - Vocational Education

Mortimer Jordan High School