Beverly Salcido

• Provided grooming services including bathing, brushing, and nail trimming for various dog breeds.
• Ensured safe handling of animals during grooming sessions to minimize stress and injury.
• Maintained cleanliness and organization of grooming tools and workspace for efficient operations.
• Educated pet owners on best practices for grooming and pet care.
• Collaborated with team members to enhance service delivery and customer satisfaction.
• Developed customer relationships through personalized service, fostering repeat business opportunities.
• Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
• Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.

• Executed ticket sales with precision, guaranteeing transaction accuracy and prompt service.
• Assisted customers with inquiries, providing helpful information about park attractions and events.
• Maintained knowledge of ticketing systems, adapting quickly to software updates and changes.
• Worked alongside team to optimize customer service during busy periods.
• Resolved customer issues promptly, ensuring satisfaction and positive interactions at point of sale.
• Applied effective methods for managing cash and credit transactions, achieving financial accuracy.
• Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
• Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
• Provided exceptional customer service by addressing inquiries via phone, email, or in-person interactions professionally and courteously.
• Sold, printed, and issued tickets to guests.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.

Skilled in grooming techniques for both dogs and cats.

Directed daily activities for a staff of 10 in a salon setting.

Coordinated and refined schedules to maximize productivity.

Secured essential grooming supplies like shampoo.

Guided team members on proper procedures.

Oversaw pet care to achieve best results.

• Oversaw daily salon activities, maintaining adherence to safety and cleanliness protocols.
• Trained and mentored staff on grooming techniques and customer service practices.
• Managed appointment scheduling and optimized workflow for efficient service delivery.
• Developed promotional campaigns to enhance customer engagement and increase salon revenue.
• Maintained inventory levels, conducting regular audits to ensure product availability.
• Implemented quality control measures to uphold grooming standards and client satisfaction.
• Resolved customer inquiries and concerns, fostering positive relationships and repeat business.
• Analyzed performance metrics to identify areas for improvement in salon efficiency and service quality.
• Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
• Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
• Scheduled employees to maintain adequate coverage during business hours.
• Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
• Oversaw salon employee performance, facility cleanliness, and sales.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
• Coached and trained employees to optimize performance and achieve demanding business objectives.
• Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
• Worked to continuously increase salon business through effective sales, service, and operations policies.
• Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
• Achieved personal sales goals by upselling products to meet individual needs.
• Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
• Evaluated stylist performances through regular feedback sessions and implemented strategies for improvement when necessary.