Beverly Scruggs-Diggs
Laurel,MD
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities through years of direct patient care, staff supervision and department operations. Knowledgeable about charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
22
22
years of professional experience
Work History
Administrative Nursing Supervisor/Emergency Room Registered Nurse
LH-Doctors Community Medical Center
03.2014 - Current
- Active participant in initiatives for continuous quality improvement in patient services, resulting in higher patient satisfaction scores.
- Conscientiously mindful of cost-saving measures related to human resources by optimizing staff matrices according to units' needapproximately 85 clinical staff members per shift
- Active participant in ED throughput processes to reduce boarding times of admitted patients while maintaining high-quality care standards.
- Work additional hours as a triage nurse and/or assist with triaging patients when the ED is overcrowded.
- Anticipated potential problems that may occur on shift and set shift priorities accordingly.
- Proven ability to respond calmly, effectively and maintain organized chaos during unforeseen events.
- Exercised leadership capabilities by successfully motivating and empowering others.
- Used critical thinking skills to solve problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Assessed patient care requirements on each unit by making rounds in clinical nursing departments and all other areas of hospital.
Critical Care Clinical Coordinator
LH-DCMC
04.2002 - 03.2014
- Developed and updated nursing policies and procedures.
- Educated staff on new policies and procedures
- Supervised and managed daily activities of clinical team consisting of approximately 90 staff members of registered nurses, critical care technicians and unit clerks
- Created weekly schedules for clinical staff, taking into account sick days and vacation time.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Finalized payroll
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
Education
Master of Science - Nurse Executive
Chamberlain University
Downers Grove, IL05.2019
Bachelor of Science - Nursing
Texas Woman's University
Houston, TX05.1989
Skills
- Trauma Nurse Core Course (TNCC)
- Certified in BLS/ACLS/PALS
Additional Information
Army Officer, Gulf War Veteran- deployed to Dhahran Saudi Arabia from September 1990 to July 1991
As a member of The American Foundation for Suicide Prevention (AFSP), I am orchestrating a group of work colleagues to join me for The National Out of Darkness 18 mile overnight walk in Boston on June 22, 2024
Timeline
Administrative Nursing Supervisor/Emergency Room Registered Nurse
LH-Doctors Community Medical Center
03.2014 - Current
Critical Care Clinical Coordinator
LH-DCMC
04.2002 - 03.2014
Master of Science - Nurse Executive
Chamberlain University
Bachelor of Science - Nursing
Texas Woman's University
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