Accomplished Administrator with a solid history at Le Bonheur Children's Hospital. Adept in operations management and fostering effective working relationships. Spearheaded integration and growth initiatives, while demonstrating exceptional judgment. Implemented effective strategies to optimize operational efficiency. Cultivate a positive work culture, significantly enhancing provider satisfaction.
Overview
16
16
years of professional experience
Work History
Practice Administrator
Le Bonheur Children's Hospital
06.2023 - Current
Integrated the anesthesia practice from a private practice group to working under ULPS group.
Oversee daily practice operations to provide services for surgery patients and providers alike.
Boost practice growth through analyzing processes and performance.
Monitor key performance metrics: volume, budget attainment, growth through recruitment, and resolving claims processing issues.
Work with recruiting firms and other key personnel on managing candidate interviews.
Supports Senior Leadership in planning, monitoring, staffing and controlling financial resources of the practice.
Plan daily staffing strategically to maintain appropriate staffing rations within budgetary parameters to support the OR.
Engage providers to address behavioral issues and performance issues as needed.
Assists Senior Leadership in developing comprehensive short-term and long term strategic plans for clinical and administrative functions.
Develop MOU's for medical director positions in alignment with strategic business operations plan.
Provide facilitation of planning processes to providers, managers and associates.
Verify, validate, approve time for Locums providers, 1099 CRNA's and MD's, Employed MD's and CRNA's.
Create work schedules for Locums MD's and Employed MD's.
Process payroll adjustments for employed providers (MD's and CRNAs) due to errors.
Research and submit responses to errors in EMR (now EPIC) on Anesthesia Billing.
Credentialing and Provider Enrollment for all new and current providers.
Develop contracts with Locum Companies and the providers
Foster a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
Handle all human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
Practice Administrator
Pediatric Anesthesiologists, P.A.
01.2009 - 05.2023
Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
Managed payroll including, call pay, supplemental compensation and bonuses to providers via ADP.
Oversaw daily operations of the practice including patient payment reconciliation, deposit reconciliation for St. Jude and mail in payments.
Processed expenses, and all accounts payable pertaining to the practice weekly.
Submitted documents to Corporate Attorney to create Annual Reports and subsequently filed the report for the corporation with the State of TN.
Year end close out every year to reconcile books.
Managed all employee benefits for the corporation to include Healthcare, HRA Plan, Dental Plan, as well as plan administrator for the retirement account.
Paid corporate tax liability for state and federal taxes quarterly to the IRS.
Established Affiliation agreements between MLH, Le Bonheur and Pediatric Anesthesiologists with 5 institutions for SRNA's.
Met with Shareholders monthly and maintained all documentation for corporation compliance.
Established Liability Insurance and Employment Practice Liability Insurance Policies for the corporation.
Managed overtime for the practice to prevent misuse and abuse.
New hire onboarding and Terminations processing.
Credentialing and Provider Enrollment
Payment of all MD and CRNA memberships
Tracking of all providers, CRNA's and MD's HRA expenses and Educational allowances.
Tracking of all provider CME's Licensing Renewals
Education
BBA - Human Resources Management
American InterContinental University
Schaumburg, IL
12-2007
Skills
Operations management
Knowledge of the principles and practices of managing all aspects of a practice sufficient to direct and coordinate all operations of a medical practice
Establishing and maintaining effective working relationships with physicians, associates, third parties, patients and other leadership
Ability to exercise a high degree of initiative, judgement, discretion and decision-making
Knowledge of computer operations and programs
Ability to analyze situations and take effective actions for resolutions
Ability to facilitate contracts with providers and vendors