Beverly Smith
Zeeland
Summary
Dedicated and reliable professional with extensive experience in manufacturing, customer service, and fitness facility operations. Proven ability to support workflow efficiency, train new employees, and maintain high standards of quality and safety. Strong communicator with excellent problem-solving skills, known for adaptability, teamwork, and consistent results.
Overview
21
21
years of professional experience
Work History
Manufacturing Production Associate
MillerKnoll
Zeeland
12.2018 - Current
- Maintained a clean and organized workspace to meet safety and production standards.
- Trained new team members on assembly procedures, safety standards, and quality expectations.
- Supported continuous improvement by working with leadership across departments.
- Worked alongside Team Leaders, Managers, Coordinators, and Engineering to track and expedite ICOs to improve Casegood's reliability.
- Completed Offline Quality Support Class and worked as a Responder to help facilitate production.
Manufacturing Production Associate
ODL
Zeeland
07.2016 - 12.2018
- Trained new employees on assembly processes and equipment operation.
- Served as Coordinator, overseeing workflow and production quality.
- Assembled doors and windows across multiple production lines while adhering to safety standards and meeting daily requirements.
Assistant Manager
Altek Sports and Scuba
Zeeland
04.2012 - 07.2016
- Managed daily operations, including opening/closing, sales, and customer service.
- Scheduled classes and meetings by coordinating with instructors and clients.
- Promoted products and services through local marketing and advertising initiatives.
- Coordinated adaptive scuba diving organizations such as Mary Free Bed, Camp Tuhsemehata, and Indian Trails.
Member Service Representative
Fitness Industry
Holland
11.2005 - 04.2013
- Managed daily gym operations, including opening and closing, balancing the cash register, and separating charges.
- Guided members through fitness programs and equipment usage instructions.
- Maintained cleanliness and organization of facility equipment and common areas.
- Scheduled appointments, processed paperwork, and sold memberships.
- Answered phones, greeted customers, and resolved customer complaints in a professional manner.
Education
Some College (No Degree) - Liberal Arts And Sciences
Hope College
Holland, MISkills
- Problem solving
- Detail-oriented and results-driven
- Flexible and adaptable
- Microsoft Office Suite (basic)
- Oral and written communication
- Safety compliance
- Team collaboration
- Independent work
Timeline
Manufacturing Production Associate
MillerKnoll
12.2018 - Current
Manufacturing Production Associate
ODL
07.2016 - 12.2018
Assistant Manager
Altek Sports and Scuba
04.2012 - 07.2016
Member Service Representative
Fitness Industry
11.2005 - 04.2013
Some College (No Degree) - Liberal Arts And Sciences
Hope College