Beverly Spencer
Olney,MD
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
17
17
years of professional experience
Work History
Management and Program Analyst
Food And Drug Administration
04.2014 - 08.2016
- Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
- Increased stakeholder satisfaction by delivering timely and accurate reports on program progress.
- Developed and maintained project schedules, ensuring key milestones were met on time and within budget.
- Conducted thorough risk assessments to identify potential issues and develop mitigation strategies.
- Led change management initiatives to ensure smooth transitions during periods of organizational growth or restructuring.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Participated in industry conferences and networking events to stay current on best practices in human resources management and share insights with the organization.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Administrative Officer
Food And Drug Administration
09.2016 - Current
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
- Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Policy Analyst
Food And Drug Administration
11.2006 - 12.2008
- Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
- Developed data-driven policy recommendations for better decision-making and resource allocation.
- Collaborated with stakeholders to gather input and build consensus around policy proposals.
- Streamlined processes and increased efficiency in policy development, implementation, and evaluation.
- Presented findings to senior leadership, informing strategic planning and decision-making processes.
- Drafted clear and concise reports, memos, and presentations to communicate complex policy issues to diverse audiences.
- Built strong relationships with internal departments for effective collaboration within the organization for policymaking purposes.
- Developed policy briefs that summarized key findings from research activities, highlighting implications for future action and providing actionable recommendations for decisionmakers.
- Modified, updated and processed existing policies.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Checked documentation for accuracy and validity on updated systems.
Education
MBA - Marketing Management And Research
Strayer University
Washington, DC10.2009
Bachelor of Science - Information Technology
Saint Leo University
Saint Leo, FL11.2002
Bachelor of Arts - Business Administration And Management
Saint Leo University
Saint Leo, FL10.2002
Skills
- Budget Adherence
- Documentation and control
- Data Acquisition
- Procedure Development
- Payroll and budgeting
- Human Resources Support
- Personnel Management
- Records Management
Timeline
Administrative Officer
Food And Drug Administration
09.2016 - Current
Management and Program Analyst
Food And Drug Administration
04.2014 - 08.2016
Policy Analyst
Food And Drug Administration
11.2006 - 12.2008
MBA - Marketing Management And Research
Strayer University
Bachelor of Science - Information Technology
Saint Leo University
Bachelor of Arts - Business Administration And Management
Saint Leo University
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