Enthusiastic, self motivated professional who is adaptable to all challenging situations with an ability to work well in a team environment, as well as using own initiative. Works well under pressure while adhering to strict deadlines while providing the best customer service. Results-oriented customer service professional commended for exceptional customer satisfaction ratings, speedy resolutions and consistent availability. Strategic and persuasive with several years of experience working in customer-facing environments. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes.