Beverly Timmons
Fort Knox,KY
Summary
Seeking a position where my skills will contribute to the success of my employer
Overview
16
16
years of professional experience
Work History
Authorizer
American Home Shield
04.2019 - 07.2024
- Interpret contracts and coverage for inquiries from customers and technicians related to appliances and other home systems; authorize repair or replacement of systems covered by the plan; Negotiate pricing with contractors; Inform customer of non-covered claims and effectively explain the reason why; follow up with customers and/or contractors to make sure issues are resolved satisfactorily
- Maintain current knowledge in business, programs, policies and procedures; execute service requests for homeowners; proficient in navigating multiple programs.
In Home Childcare Provider
Self-Employed
11.2017 - 04.2019
- Supervised and monitored the safety of children
- Prepared meals and organized mealtimes and snacks for children
- Developed schedules and routines to ensure that the children had enough physical activity, rest, and playtime.
Intake Clerk
Harbor Behavioral Health
11.2009 - 01.2017
- Scheduled appointments for clients
- Prior to a client's intake appointment, verified clients insurance coverage and prepared forms for intake interview
- Conducted intake interview to gather necessary administrative information
- Assisted clients in completing paperwork, explained billing policies to client
- Responded to clients billing and financial inquiries
- Back-up for front desk receptionist
- Medical records.
Receptionist
Kelly Services
10.2008 - 10.2009
- Answered incoming phone calls
- Scanned documents, greeted clients at the front desk
- Processed and distributed incoming mail, alpha-numeric filing.
Education
High school diploma -
Mark Twain Sr. High School
San Diego, CA01.1985
Skills
- Insurance Verification
- Medical Records
- Medical Receptionist
- Intake Experience
- Behavioral Health
- Medical Scheduling
- Medical Office Experience
- Medical Terminology
- Customer service
- Organizational skills
- Microsoft Office
- Time management
- Medical records
- Front desk
- Medical receptionist
- Computer skills
- Communication skills
Timeline
Authorizer
American Home Shield
04.2019 - 07.2024
In Home Childcare Provider
Self-Employed
11.2017 - 04.2019
Intake Clerk
Harbor Behavioral Health
11.2009 - 01.2017
Receptionist
Kelly Services
10.2008 - 10.2009
High school diploma -
Mark Twain Sr. High School
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