Beverly Vance
Tempe,AZ
Summary
Experienced with managing office operations and ensuring smooth workflow. Utilizes organizational skills to maintain efficient and productive environment. Knowledge of document handling, scheduling, and office supply management for seamless administrative support.
Dedicated Office Assistant with over 6 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors.
Overview
6
6
years of professional experience
Work History
Office Service Specialist
ApTask
10.2025 - 12.2025
- Managed office supply inventory, ensuring timely restocking and organization.
- Streamlined document management processes to enhance accessibility and efficiency.
- Coordinated internal communications, fostering collaboration across departments.
- Implemented filing systems that improved retrieval times for critical documents.
- Distributed incoming mail from shipments, couriers and postal delivery to numerous departments within organization.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Used scanner to scan important documents into computer system.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Monitored stock of office supplies to report shortages to management.
- Answered calls to address customer inquiries, confirm appointments
- Streamlined front desk operations with enhanced phone etiquette, greeting visitors warmly upon arrival.
General Office Clerk
Berean Group
09.2024 - 10.2025
- File, copy, and update paper and electronic documents, and maintain accurate records. Operate office machines like copiers, scanners, and fax machines, enter information into various systems accurately and efficiently. Respond to inquiries from customers and clients. Assist with duties such as invoicing and billing, inventory and order business supplies and materials. Sort and deliver incoming mail and send outgoing mail. Prepare letters, memos, forms, and reports, and perform other related duties as assigned. Print and deposit checks for escrow.
- 10 months Excel
Student Services
Colibri Group
11.2022 - 06.2024
- Greet all incoming students and guests, assisting students with paying for classes, school testing, purchase of study materials, provide support and guidance regarding academic, personal, and social issues, advising and coordinating communication between students and staff, referring to necessary support services, all with the goal of enhancing student success. Maintain lobby and student break room, record student attendance, assist with all concerns concerning attendance and payments.
- 2 years Excel
Customer Service Representative
DISYS Solutions Inc
04.2021 - 11.2022
- Verify customer information on decedents accounts and all factors to close the accounts, proceed to send any funds to the appropriate destinations, correspond with financial institutions to verify all information is true and correct before closing.
- 1 year Excel
Customer Service Representative
Robert Half
10.2020 - 05.2021
- Working with specialists to verify and close accounts on deceased customers banking accounts. verify all info is correct before closing accounts and sending to the appropriate destination.
- 2 years Excel
Customer Service Representative
REMX Staffing Agency
10.2019 - 10.2020
- Assist customers with applying for specific medications through their insurance companies, Refilling prescription's through the pharmacy, providing information for doctors that may have samples, connecting customers to the pharmacy for RX updates and refill disbursements, taking side effect information and entering it into the system.
- 1 year Excel
Education
GED -
Chemeketa Community College
Salem, OR11.1998
Skills
- Customer service, Communication skills, Computer literacy, Time management, Microsoft excel, Documentation review, Guest services, Microsoft word, Food service, Strong customer service
- Maintaining office supplies
- File organization
- Telephone inquiries
- Scheduling appointments
- Data entry expertise
- Positive attitude
- Customer service
- Verbal and written communication
- Relationship building
- Office administration
- Data entry
- Prioritizing work
- Professional and mature
- Administrative support
- Mail handling
- Filing and data archiving
- Supply restocking
- Office supplies management
- Multi-line phone proficiency
- Clerical support
Timeline
Office Service Specialist
ApTask
10.2025 - 12.2025
General Office Clerk
Berean Group
09.2024 - 10.2025
Student Services
Colibri Group
11.2022 - 06.2024
Customer Service Representative
DISYS Solutions Inc
04.2021 - 11.2022
Customer Service Representative
Robert Half
10.2020 - 05.2021
Customer Service Representative
REMX Staffing Agency
10.2019 - 10.2020
GED -
Chemeketa Community College