Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Certification
Interests
Waitress

Beverly Vince

Naples,FL

Summary

Proven to excel in high-volume dining environments, I leveraged my strong multitasking and organization skills at Diamond Oaks Country Club to enhance guest satisfaction and streamline operations. Skilled in POS operations and customer service, I consistently delivered exceptional service, contributing to a significant improvement in dining experience and operational efficiency.

Overview

12
12
years of professional experience

Work History

Server

Diamond Oaks Country Club
Bonita Springs, Florida
06.2024 - 11.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Construction Cleaning Supervisor

Krehling inc
Naples, FL
02.2017 - 04.2024

Server

Vandy's 5 Brothers Sports Bar & Italian Eatery
Marco Island, Florida
06.2012 - 11.2016
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

High School Diploma -

Naples High School
Naples
06-1997

Skills

  • Daily specials memorization
  • Order delivery practices
  • Table resetting
  • Hostess support
  • Regulatory compliance
  • Dining area maintenance
  • Service prioritization
  • Special dietary requirements
  • Customer service
  • Check payment processing
  • Positive and professional
  • Dining customer service
  • Liquor, wine, and food service
  • Food safety
  • Effective customer upselling
  • Quality control
  • Table setting
  • Beverage preparation
  • Guest engagement
  • Price memorization
  • Allergy awareness
  • Team collaboration
  • Professional appearance
  • Point of sale (POS) system operations
  • Multitasking and organization
  • Menu memorization
  • Cash handling
  • Food running
  • POS operation
  • Specials promotion
  • Menu item recommendation
  • Table setting knowledge
  • Supply restocking
  • Point-of-sale system
  • Strong work ethic
  • Take-out service
  • Task prioritization
  • Table bussing

Timeline

Server

Diamond Oaks Country Club
06.2024 - 11.2024

Construction Cleaning Supervisor

Krehling inc
02.2017 - 04.2024

Server

Vandy's 5 Brothers Sports Bar & Italian Eatery
06.2012 - 11.2016

High School Diploma -

Naples High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • HHA - Home Health Aide
  • CHHA - Certified Home Health Aide
  • [Area of certification] Training - [Timeframe]

Interests

Family

The ocean

Old cars

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Beverly Vince