Beverly Wallace
Houston,TX
Summary
Skilled property management professional with proven track record in overseeing residential and commercial properties. Adept in tenant relations, lease negotiations, and property maintenance. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Proficient in budgeting, financial reporting, and compliance with local regulations.
Overview
17
17
years of professional experience
Work History
Senior Property Manager- New Construction & Operations
Mosaic Residential
05.2014 - Current
- Oversaw ground-up development and lease-up of a 350-478 unit multifamily communities.
- Collaborated with developers and architects, and contractors to ensure timely delivery and adherence to budget.
- Directed pre-leasing strategy, achieving 50% occupancy within 6 months of opening. Achieved stabilization at 93% occupancy within 12 months of opening, exceeding portfolio benchmarks.
- Established operating procedures, vendor contracts, and staffing plans prior to stabilization.
- Manage ongoing operations for 7 properties, achieving NOI growth 5-7% YOY through expense control and revenue optimization.
- Implemented marketing campaigns and outreach events that accelerated leasing velocity.
- Partnered with construction and asset management teams to address punch list and warranty issues.
- Transitioned community from development phase to stabilized operations, ensuring seamless residents experience.
- Contributed to the preparation of annual budgets, providing expense forecasts and variance analysis.
- Responsible for Month end reporting and Financial packets distributed to the equity partners every month.
- Contributed to large-scale property renovations post-acquisition, managing full repainting, exterior enhancements, and new amenity construction to elevate community value.
- Oversaw daily operations of multiple properties, ensuring high-quality management and tenant satisfaction.
- Developed and implemented strategic property improvement plans to enhance overall value and appeal.
- Mentored junior property managers, fostering professional growth and operational excellence within teams.
- Established effective communication channels with tenants and vendors, resolving issues promptly and efficiently.
- Streamlined leasing processes through innovative marketing strategies, resulting in reduced vacancy rates.
- Conducted regular property inspections to maintain compliance with safety regulations and ensure optimal conditions.
- Collaborated with maintenance teams to prioritize repairs and upgrades, enhancing tenant experiences and retention.
- Analyzed market trends to inform pricing strategies, maximizing occupancy rates while maintaining profitability.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Completed regular performance evaluations of on-site staff members, identifying areas for growth or improvement as needed.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Organized community events for residents, fostering positive relationships between tenants and management staff.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
- Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
- Enhanced property value through strategic capital improvement projects and regular upkeep.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Maximized rental income while minimizing expenses through effective planning and control.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Property Manager
Jaw Equity
07.2008 - 05.2014
- Managed property operations of a 300-542 units, ensuring compliance with regulations and company policies.
- Oversaw tenant relations, addressing issues promptly to enhance satisfaction and retention.
- Increased occupancy from 88% to 96% within the first year by implementing targeted leasing strategies and community engagement initiatives.
- Responsible for Month end reporting and Financial packets distributed to the equity partners every month.
- Led leasing initiatives, implementing strategies that increased occupancy rates across multiple properties.
- Trained and mentored junior staff, fostering a collaborative team environment focused on excellence.
- Negotiated contracts with vendors, securing favorable terms to enhance service delivery and reduce expenses.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Oversaw renovation projects including unit upgrades, exterior improvements, and amenity enhancements.
- Partnered with contractors and vendors to complete renovations on scheduled and under budget, resulting in rental rate growth of 10-15% post-upgrade.
- Prepared and managed annual operating budgets and consistently delivering favorable variances.
- Track advertising for property and ensure necessary changes were made to online advertising.
- Created weekly goals for leasing staff to motivate and promote bringing leases to the community.
- Approved files according to communities’ qualification guidelines.
- Successfully reviewed budget comparison, and trial balance to ensure invoices were paid to proper accounts.
- Assisted in property audits and due diligence process during refinancing and acquisitions, ensuring accurate reporting and compliance with lender and ownership requirements.
Education
B.S. - Communications (Advertising/Public Relations); Minor in English
University of Houston
Houston, TexasSkills
- Multi-Family & Asset Management
- New Construction & Lease-Up Management
- Tenant Relations & Retention Strategies
- Capital Projects & Renovations Management
- Staff Leadership & Training
- Vendor & Contract Negotiation
- Preventive Maintenance Programs
- Compliance & Risk Management
- Marketing & Revenue Optimization
- Budgeting and financial analysis
- Market & Competitive Analysis
- Crisis management
- Vendor management
- Financial reporting
- Employee motivation and guidance
- Budget preparation
Accomplishments
- Collaborated with team of 12 in the development of new construction and renovation projects.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Completed a Regional Training Workshop-Attendee Topic: Steps to Become a Regional & Reporting, gaining advanced knowledge in regional-level leadership and reporting standards.
Languages
Spanish
Native or Bilingual
Timeline
Senior Property Manager- New Construction & Operations
Mosaic Residential
05.2014 - Current
Property Manager
Jaw Equity
07.2008 - 05.2014
B.S. - Communications (Advertising/Public Relations); Minor in English
University of Houston
Awards & Recognition
- Awarded “Property Manager of the Year Recent Acquisition” for commitment to excellence and financial results
- Awarded “100% Club” In recognition of the leadership, commitment dedication to excellence, and for achieving 100% of the financial goals set forth.
Technical Skills
Realpage, Straits, Egnyte, Microsoft Office Suite: Word, Excel, Outlook, Powerpoint. Skilled in Canva for branding, layouts, and visual storytelling.
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