Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Wells-Stratton

Poplar Bluff,MO

Summary

Proven Office Manager at Rocky River Resort, adept in customer service and office administration, enhanced operational efficiency by streamlining filing systems and managing budgets. Skilled in Excel spreadsheets and invoice processing, consistently delivering above expectations.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Processing position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Office Assistant

Patriot Auto Glass
05.2021 - Current

Maintained confidentiality in handling sensitive information while performing administrative tasks.

  • Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to positive work environment by fostering open communication among colleagues.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Oak Grove Elementary

Poplar Bluff School District
09.2013 - Current
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Designed project-based learning experiences that encouraged critical thinking skills while connecting content knowledge across subjects areas for deeper understanding.
  • Differentiated instruction to meet the varied needs of students, resulting in increased academic achievement for all learners.
  • Developed strong classroom community-building practices that fostered respect, cooperation, and empathy among students.
  • Improved student reading comprehension by incorporating engaging literacy activities and diverse texts.
  • Promoted a positive learning environment by establishing strong relationships with students and their families through consistent communication and outreach efforts.
  • Enhanced classroom management with clear expectations, consistent routines, and positive reinforcement strategies.
  • Collaborated with colleagues to develop interdisciplinary units that connected subject areas for a more comprehensive learning experience.
  • Integrated social-emotional learning strategies into daily lessons to support the holistic development of each child.
  • Implemented inclusive classroom practices to ensure all students felt valued, respected, and able to fully participate in the educational process.
  • Contributed to school-wide initiatives aimed at increasing overall student success by participating on committees, leading professional development sessions, and mentoring new teachers.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Integrated technology and multimedia tools into lessons to enhance student learning.
  • Provided regular feedback to students on progress and assigned grades based on performance.
  • Kept classroom clean, organized, and safe for students and visitors.
  • Collaborated with administrators on classroom policies, management strategies, and discipline.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings, and meet learning needs.
  • Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.

Office Manager

Rocky River Resort
04.2023 - 08.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
  • Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Controlled finances to lower costs and keep business operating within budget.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Made floating and camping reservations.

Administrative Assistant

Hydro Adventures
05.2018 - 03.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Bachelor of Science - Applied Behavior Analysis

Central Methodist University
Fayette, MO
05.2026

Associate of Arts - Business Administration

Three Rivers Community College
Poplar Bluff, MO
12.2017

High School Diploma -

Poplar Bluff High School
Poplar Bluff, MO
05.2007

No Degree - CNA

Poplar Bluff Technical Career Center
Poplar Bluff, MO
05.2007

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • File Organization
  • Organizing and Categorizing
  • Administrative Support
  • Office Administration

Timeline

Office Manager

Rocky River Resort
04.2023 - 08.2023

Office Assistant

Patriot Auto Glass
05.2021 - Current

Administrative Assistant

Hydro Adventures
05.2018 - 03.2020

Oak Grove Elementary

Poplar Bluff School District
09.2013 - Current

Bachelor of Science - Applied Behavior Analysis

Central Methodist University

Associate of Arts - Business Administration

Three Rivers Community College

High School Diploma -

Poplar Bluff High School

No Degree - CNA

Poplar Bluff Technical Career Center
Beverly Wells-Stratton