Beverly Wenger
Yuma,CO
Summary
Dynamic professional with extensive experience at Yuma County Government Court House, excelling in customer satisfaction and administrative tasks. Proven ability to enhance office efficiency through meticulous data management and effective communication. Skilled in cash handling and prioritization, consistently improving team performance and client relations.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Clerk and Recorder
Yuma County Government Court House Clerk And
01.2003 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Assisted in budget preparation to ensure financial efficiency within department.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
Store Manager
Alco
08.1984 - 12.2002
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
Business
Hutchinson Community College
Hutchinson, KSSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative tasks
- Prioritization
- Quality management
Accomplishments
- Supervised team of 6 staff members.
- Achieved efficient, transparent and accurate election by completing and being certified in Elections along with accuracy and efficiency.
Certification
- Elections, State of Colorado - Certified until 2028
- Motor Vehicle, Department of Revenue-Colorado - recertified yearly
Timeline
Clerk and Recorder
Yuma County Government Court House Clerk And
01.2003 - Current
Store Manager
Alco
08.1984 - 12.2002
Business
Hutchinson Community College
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