Beverly Wilkerson

Dedicated and adaptable professional with a proactive attitude and quick learning ability. Possessing a strong work ethic and effective communication skills, eager to contribute to a dynamic team and support organizational goals. As a communicative customer service professional, motivation lies in maintaining customer satisfaction and contributing to company success. Throughout career, successfully managed large volumes of inbound calls and maintained satisfactory relationships with customers. Skill with CRM systems, combined with outstanding active listening and multitasking abilities, enables excel in this role. Equipped with a strong focus on team collaboration and flexibility, well-prepared to enhance customer satisfaction and drive effective solutions. Skill set includes problem-solving, communication, and conflict resolution, all of which contribute to reputation for reliability and achieving impactful results even in high-pressure environments.