Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Beverly Hernandez

Fullerton,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Manager

Fairfield By Marriott
Buena Park, CA
04.2022 - 12.2023
  • Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
  • Drafted creative marketing materials such as brochures, flyers, and presentations.
  • Created detailed reports on sales performance metrics and analyzed quantitative metrics trends.
  • Implemented effective pricing strategies that increased profits while maintaining customer loyalty.
  • Created and presented monthly reports on sales performance to management and developed weekly planning & strategies
  • Established new accounts, serviced and negotiated existing accounts and contracts, and maintained professional relationships.
  • Analyzed competitors' SWOT impact on the market.

Front Desk Agent

Fairfield By Marriott
01.2018 - 03.2023
  • Assisted with check-in and check-out procedures for guests.
  • Provided excellent customer service while upholding company policies.
  • Resolved customer complaints promptly and courteously.
  • Inputted guest information into computer system accurately and securely.
  • Processed payments accurately and efficiently.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Generated daily reports detailing occupancy levels, revenue amounts.

Accounting Coordinator

Calcom Federal Credit Union
South Gate, CA
04.2011 - 04.2014
  • Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
  • Reconciled and reviewed operations databases and accounting system records to calculate and determine accurate monthly revenues.
  • Coordinated external audits by providing required documents on time.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Education

MBA - Psychology

Centro Escolar University
Manila, Philippines
03-2001

Bachelor of Science - Psychology

Centro Escolar University
03-1999

Skills

  • Client Relationship Management
  • Bank Reconciliation and GL Maintenance
  • Exceptional Multi-Tasker
  • Superb Time Management

Certification

  • Ready, Set, Sell 2023 ( Marriott )
  • Quickbooks (2018)
  • Excel 2018

Languages

English
Professional
Tagalog
Professional

References

References available upon request.

Timeline

Sales Manager

Fairfield By Marriott
04.2022 - 12.2023

Front Desk Agent

Fairfield By Marriott
01.2018 - 03.2023

Accounting Coordinator

Calcom Federal Credit Union
04.2011 - 04.2014

MBA - Psychology

Centro Escolar University

Bachelor of Science - Psychology

Centro Escolar University

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Beverly Hernandez