Customer Service and Reliable Child Care Professional at creating a safe, stimulating environment for young children. Expertly leads individual and group activities to encourage learning and develop social interaction skills.
Overview
7
7
years of professional experience
Work History
Receptionist
Spring Branch Dental Care
02.2023 - 04.2024
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Delivery Driver
Pizza Hut
01.2022 - 03.2023
- Customer Service and Communicates with customers
- Provides food and delivery service in local neighborhoods and businesses in a timely manner
- Maintain restaurant cleanliness
Private Nanny
De La Garza Childcare Services
01.2018 - 02.2023
- Travel with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Coordinated different types of activities to enhance physical and intellectual development.
- Offers positive and nurturing environments to support child social and emotional growth.
- Play games and read books to young children, limiting TV and mobile device time.
Education and Programs Volunteer
Epilepsy Foundation Central & South Texas
11.2018 - 12.2019
- Worked closely with the EFCT Programs Manager and Programs Associate to provide epilepsy education and first aid training to various organizations in the Foundation's 79 county service area.
- Provided care and supervision to children with epilepsy as a Camp Brainstorm Counselor.
- Assisted with preparation for various educational programs.
- Provided support to patients in need of assistance.
Teacher
Pinnacle Kids Academy
08.2017 - 09.2019
- Used a range of instructional approaches and classroom activities to draw students into material and enhance understanding.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Collected, analyzed and tracked data on student progress.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Sales Associate
Michaels Companies Inc.
06.2017 - 08.2017
- Stayed current on available products, store promotions and customer service policies to better assist with any need.
- Checked aisles and areas for spills or issues and notified for quick clean-up.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Education
High School Diploma -
School of Choice
New Braunfels, TX
01.2017
Skills
- TIME MANAGEMENT - EXPERIENCE WITH SPECIAL-NEEDS STUDENTS
- CUSTOMER SERVICE - CLASSROOM MANAGEMENT
- CHILD DEVELOPMENT - CREATIVE LESSON PLANNING
- MULTITASKING - POSITIVITY - WORK ETHIC - TEAM PLAYER