Beyaounka Robinson
Harker Heights,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Allergy And Asthma Clinic Of Central Texas
Killeen , TX
12.2014 - 08.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Office Manager
Summit Urgent Care-1
El Paso , TX
07.2007 - 12.2013
- Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
- Trained new staff on office procedures, software programs and customer service protocols.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Prepared weekly reports summarizing financial performance metrics, such as revenue collections, accounts receivable balances.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
Education
Medical Assisting
Western Technical College
El Paso, TX06.2009
Skills
- 72 Prick Allergy Testing
- Patient Flow Management
- Intradermal Allergy Testing
- HIPAA Compliance
- Patient Scheduling
- Data Entry
- Procedure Assistance
- Medical Terminology
- Patient-Focused Care
- Pulmonary Function Tests (PFTs)
- Biologic Specialist
- Prior Authorization Specialist
Certification
- Certified Clinical Medical Assistant
- Certification #B2K8S6H3 Expire: 12/08/2025
Timeline
Medical Assistant
Allergy And Asthma Clinic Of Central Texas
12.2014 - 08.2023
Medical Office Manager
Summit Urgent Care-1
07.2007 - 12.2013
Medical Assisting
Western Technical College
- Certified Clinical Medical Assistant
*Certification #B2K8S6H3
* Expired 12/08/2025
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