Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beyaounka Robinson

Harker Heights,TX

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Assistant

Allergy And Asthma Clinic Of Central Texas
Killeen, TX
12.2014 - 08.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Scheduled appointments for patients via phone and in person.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Medical Office Manager

Summit Urgent Care-1
El Paso, TX
07.2007 - 12.2013
  • Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
  • Trained new staff on office procedures, software programs and customer service protocols.
  • Provided support to physicians by organizing patient charts prior to scheduled appointments.
  • Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
  • Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
  • Prepared weekly reports summarizing financial performance metrics, such as revenue collections, accounts receivable balances.
  • Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.

Education

Medical Assisting

Western Technical College
El Paso, TX
06.2009

Skills

  • 72 Prick Allergy Testing
  • Patient Flow Management
  • Intradermal Allergy Testing
  • HIPAA Compliance
  • Patient Scheduling
  • Data Entry
  • Procedure Assistance
  • Medical Terminology
  • Patient-Focused Care
  • Pulmonary Function Tests (PFTs)
  • Biologic Specialist
  • Prior Authorization Specialist

Certification

  • Certified Clinical Medical Assistant
  • Certification #B2K8S6H3 Expire: 12/08/2025

Timeline

Medical Assistant

Allergy And Asthma Clinic Of Central Texas
12.2014 - 08.2023

Medical Office Manager

Summit Urgent Care-1
07.2007 - 12.2013

Medical Assisting

Western Technical College
  • Certified Clinical Medical Assistant

*Certification #B2K8S6H3

* Expired 12/08/2025

Beyaounka Robinson