Beyonca Watts
Warrington,PA
Summary
Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Pine Run Lakeview
Doylestown, PA
01.2023 - Current
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Reported concerns to nurse supervisor to promote optimal care.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Volunteer Work
Wesley Enhanced Living
Doylestown, PA
07.2022 - 04.2023
- Planned and delivered numerous activities and special events.
- Participated in professional development and training opportunities to enhance clinical skills.
Dining Aide
Robert Wood Johnson Barnabas Health
Hamilton Square, NJ
08.2020 - 05.2021
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
Personal Assistant
Christopher Anderson, Township of
09.2019 - 05.2021
- Provided organizational solutions for computer files, financial and household records, and home
- Managed incoming telephone calls and emails
- Scheduled all business, personal, and weekend events
- Managed calendar of appointments by planning, coordinating, and aligning schedules.
- Personally handling basic questions and compiling lists for Helped coordinate client meetings by preparing agendas and arranging catering
- Scheduled meetings and conference calls, including planning and set-up, agenda preparation, and minutes
Customer Service Representative
Cutco - Township of
03.2020 - 02.2021
- Managed inbound and outbound calls to respond to inquiries and resolve concerns
- Provided solutions, recommendations, and replacements, using empathetic approach and demeanor
- Informed customers and professionals on eligibility, benefit claims, payment, and authorizations
- Professionally delivering high level of service and high-quality support to every customer
- Recommended products and services to members and educated customers about relevant services.
WESLEY ENHANCED
HOME CARE AIDE, LIVING
05.2019 - 08.2019
- Helped transition patients between bed, wheelchair and automobile to provide safe mobility support
- Maintained a clean and well-organized environment to promote client happiness and safety
- Dressed, groomed and fed patients with limited physical abilities to support basic needs
- Helped clients stay happy and healthy by providing mental and emotional support
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life
- Greeted patients and families with an enthusiastic, compassionate attitude to establish long-term professional relationships
- Improved patient outlook and daily living through compassionate care
- Monitored and reported clients' progress.
BISTRO CLERK/ WESLEY ENHANCED
LIVING
04.2019 - 08.2019
- Customer satisfaction by working well with other food service team members
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
- Verified orders and bagged items for easy transport
- Organized food items on serving trays and in carry-out packages
- Completed opening, closing and shift
Education
Public Health Degree -
Delaware State University
05.2023
High School Diploma -
Central Bucks South High School
06.2019
Skills
- Caregiving
- Home care
- Administrative
- Care plan assessment
- First aid and safety
- Patient care
- Teamwork and Collaboration
- Dependable and Responsible
- Good Telephone Etiquette
- Excellent Communication
- CPR Certified
Certification
- First Aid/CPR Certified
Timeline
Personal Care Assistant
Pine Run Lakeview
01.2023 - Current
Volunteer Work
Wesley Enhanced Living
07.2022 - 04.2023
Dining Aide
Robert Wood Johnson Barnabas Health
08.2020 - 05.2021
Customer Service Representative
Cutco - Township of
03.2020 - 02.2021
Personal Assistant
Christopher Anderson, Township of
09.2019 - 05.2021
WESLEY ENHANCED
HOME CARE AIDE, LIVING
05.2019 - 08.2019
BISTRO CLERK/ WESLEY ENHANCED
LIVING
04.2019 - 08.2019
Public Health Degree -
Delaware State University
High School Diploma -
Central Bucks South High School
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