Beyonce Henry
Houma,LA
Summary
Highly motivated and experienced professional with a diverse background in customer service, administrative support, tutoring, and healthcare. Proficient in managing time, events, and handling documents and possess exceptional communication and interpersonal skills with the proven ability adapt and work independently and as part of a team.
Overview
4
4
years of professional experience
Work History
Residential Assistant
Nicholls State University Residential Life
08.2023 - Current
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Observed and documented resident progress, reporting recorded metrics to house manager.
- Aided residents in completing daily routines of care and activities.
- Assisted in opening and closing of residence halls at beginning and end of each semester, as well as during vacation periods.
Certified Nursing Assistant
Heritage Manor Nursing Home
05.2022 - 07.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Desk Assistant
Nicholls State University Residential Life
03.2023 - 05.2023
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Developed and maintained filing systems to facilitate easy access to information.
Cashier
Brooke’s Snow World
06.2019 - 01.2022
- Part - time job during school breaks
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Nicholls State University
Thibodaux, LA10.2023
Dillard University
New Orleans, LA12.2022
Terrebonne High School
Houma, LA05.2021
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Excellent common sense, judgement, and decision-making abilities
Certifications
- Current BLS Certificate (CT CPRBLS)
- Current Certified Nursing Assistant (CNA)
Timeline
Residential Assistant
Nicholls State University Residential Life
08.2023 - Current
Desk Assistant
Nicholls State University Residential Life
03.2023 - 05.2023
Certified Nursing Assistant
Heritage Manor Nursing Home
05.2022 - 07.2023
Cashier
Brooke’s Snow World
06.2019 - 01.2022
Nicholls State University
Dillard University
Terrebonne High School
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