Beyonce' Mack
Great Mills,MD
Summary
Proactive professional with 4+ years of experience and a proven knowledge of conflict resolution, customer communications, and workflow planning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
DIGITAL OPTIMIZATION SPECIALIST
Pacific Daily News
09.2021 - 04.2022
- Increased customer satisfaction by identifying and resolving optimization issues in client campaigns.
- Trained junior team members on best practices in optimization strategy, fostering a culture of continuous improvement.
- Managed multiple client accounts simultaneously, prioritizing tasks and maintaining strong attention to detail under tight deadlines.
- Collaborated with cross-functional teams to develop comprehensive solutions for clients'' needs.
- Optimized website content for search engines, improving organic traffic and user engagement metrics.
SHOP MANAGER
Hafaloha, Inc.
05.2018 - 09.2021
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Education
High School Diploma -
OKKODO HIGH SCHOOL
06.2019
Skills
- Planning and Coordination
- People Skills
- Leadership Experience
- Problem-Solving Abilities
- Communication Skills
- Creative Thinking
Timeline
DIGITAL OPTIMIZATION SPECIALIST
Pacific Daily News
09.2021 - 04.2022
SHOP MANAGER
Hafaloha, Inc.
05.2018 - 09.2021
High School Diploma -
OKKODO HIGH SCHOOL
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