Dental receptionist with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment.
● Relationship building and retention
● Skill Building
● Behavior Improvements
● Lesson Planning
● Case Management
● Emotional Support
● Strengths-based solution-focused
● Exceptional Customer Service
● Adapt to diverse groups
Crisis intervention (AEGIS) Certificate
Manage Aggressive Behaviors Certificate
QPR Suicide Prevention Certificate
Heat and Illness Prevention