Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Your Name

Olympia,WA

Summary

I was the manager and training mgr.for Skippers for 5 years and 5 years as the regional training manager for Sizzlers ..Both established a 8 week training program that I used for training new mgmt. Plus while running the operations of the restaurant.

Overview

38
38
years of professional experience

Work History

Steward

Little Creek Casino
11.2022 - Current
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Assisted customers with carry-out service.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.

Vocational Instructor

Centralia College
04.2015 - 06.2020
  • Performed instructional services for Type and Type vocational and occupational subjects.
  • Identified program successes and failures based on student assessments and course reviews.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
  • Assisted program participants with achieving career and learning goals.
  • Connected instruction to real-world experiences and to students' post-secondary goals.
  • Advised students on course selection, career decisions and other academic and vocational concerns.
  • Supervised and monitored students' use of tools and equipment.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Established goals for courses with organized outlines and detailed lessons.
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
  • Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
  • Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
  • Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.

Self Employed Owner

Hauges Carpet And Upholstery Cleaning
06.1985 - 04.2016
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Established foundational processes for business operations.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Managed day-to-day business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and developed team members to build human capital.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Education

Certification - Business Administration And Management

Olympic College
Bremerton, WA
09.1997

Diploma

Apponequet Regional High School
Lakeville, MA
06.1969

Skills

  • Judgment and Decision-Making
  • Administer First Aid
  • Proper Storage Procedures
  • Restock Shelves
  • Critical Thinking
  • Special Requests
  • New Hire Training
  • Operation Monitoring
  • Trash Waste and Removal
  • Dishwasher Management
  • Speaking
  • Trash Removal
  • Safe Work Practices
  • Accident Prevention
  • Active Listening
  • Troubleshooting
  • Customer Assistance

Accomplishments

My cleaning company is still going as floors and more.

Timeline

Steward

Little Creek Casino
11.2022 - Current

Vocational Instructor

Centralia College
04.2015 - 06.2020

Self Employed Owner

Hauges Carpet And Upholstery Cleaning
06.1985 - 04.2016

Certification - Business Administration And Management

Olympic College

Diploma

Apponequet Regional High School

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