Adriana Rodriguez-Salazar

• Facilitate workshops classes that focus on healthy relationships and strengthening family systems
• Provide one on one case management for new and expecting mothers
• Attend regular meetings to discuss, develop, and adapt curriculum content
• Coordinate with community partners regarding appropriate services and referrals for enrolled families.

· Recruiter for MotherWise Colorado research study/program

· Daily schedule review for eligible participants, data entry to update participant records

· Responding to inquiries and referrals via text messages, emails, phone calls, and voice mails

· Traveling to other Denver Health OBGYN clinics to recruit participants and staffing various community events to promote program awareness

• Patient registration and pre-registration, insurance verification, appointment scheduling
• Answering phones, checking, and responding to voice mails, making reminder phone calls
• Cash handling, cash-out, cash deposits
• Nominated and trained for Epic Super Users, member of the WCC SUCCESS Committee

• MoneyGram Online - Assist customers with online money transfers, passwords resets, profile creations, and general information
• Money Transfer – Process, amend, and refund money transfers
• Content Management – updating content for procedural websites
• Escalations – escalated/supervisor money transfer calls, problem solving.