Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
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Bradley Fox

Auburn,CA

Summary

Experienced Ductless & VRF Product Specialist with a demonstrated history of working in the wholesale industry, Installation of HVAC equipment, and years of service in the field. Skilled in HVAC, Customer Support, Customer Service, Technical Support, Internal/External Product & Technical Training. Strong information technology professional graduated from Penn Foster with an EPA 608 Certification & NATE (Gas Furnace) Certification. Multiple Fujitsu, GREE, and Daikin Courses taken and passed as well as each brands Train the Trainer courses completed and acquired certifications. Motivated with extensive experience in product sales, distribution, technical support, technical training. Possesses leadership and strategy skills to maximize company revenue and minimize errors to help the company and industry to move forward and keep innovating together!

Overview

11
11
years of professional experience
1
1
Certification

Work History

Fujitsu & Daikin Ductless & VRF Product Manager

Geary Pacific Supply
06.2021 - 03.2023
  • Product Management, Inventory management, contractor trainings, business plan, pricing, technical support, product support, strategizing with others, growth of sales by product trainings.
  • Increased product awareness by developing and implementing effective marketing strategies with sales team and branch staff.
  • Drove revenue growth by establishing strong relationships with key industry partners as well as new contractors.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, current contractor partners, future customers/contractors.

GREE & Fujitsu Ductless/VRF Product Specialist

Heating and Cooling Supply LLC
04.2020 - 02.2022
  • Product support/ Training for Fujitsu mini splits,GREE ductless as well as VRF for both brands.
  • Assisted with demonstrations of Fujitsu working displays, Gree functioning displays in front of our partners and contractors to showcase functionality and to diagnose issues and errors.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Trained and provided product support for all of our branches and locations.

Fujitsu & Coleman Technical Service Advisor

Johnstone Supply
07.2017 - 11.2020
  • Technical support, Trainings, Jobsite Visits, Sales support
  • Served as primary point of contact for technical issues for Fujitsu and Coleman product lines.
  • Reviewed technical guidelines to verify compliance with information security standards and best practices.
  • Resolved complex technical issues for clients, leading to improved system functionality and performance.
  • Conducted regular follow-ups with clients to ensure continued satisfaction and address any concerns promptly.

Lead Installer (Fujitsu & Trane Product Lines)

Maki Heating & Air Conditioning
11.2011 - 10.2017
  • Lead coworkers and teammates in project installations of HVAC equipment
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.

Education

HVAC-R -

Penn Foster Tech School
Sacramento, CA
05.2018

Skills

  • Customer service
  • Communication skills
  • Leadership
  • Technical Support
  • Project Management
  • HVAC Design
  • HVAC/R training
  • HVAC
  • Project Planning
  • Product Strategy
  • Product Roadmaps
  • Data-driven decision-making
  • Teamwork and Collaboration
  • Goal Setting
  • Timeline Management
  • Data Analytics

Accomplishments

2019 Fujitsu Technical Service Advisor of the year award at Fujitsu tech conference in Atlanta.

Certification

  • EPA Section 608 Refrigerants
  • NATE (Gas Furnace)

Awards

Technical Service Advisor of the year: Fujitsu General-2019

Timeline

Fujitsu & Daikin Ductless & VRF Product Manager

Geary Pacific Supply
06.2021 - 03.2023

GREE & Fujitsu Ductless/VRF Product Specialist

Heating and Cooling Supply LLC
04.2020 - 02.2022

Fujitsu & Coleman Technical Service Advisor

Johnstone Supply
07.2017 - 11.2020

Lead Installer (Fujitsu & Trane Product Lines)

Maki Heating & Air Conditioning
11.2011 - 10.2017

HVAC-R -

Penn Foster Tech School

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Bradley Fox