Bhackler Hackler
Sapulpa
Summary
Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.
Overview
16
16
years of professional experience
Work History
Parts Manager
Bill Knight Ford of Bartlesville
10.2024 - Current
- Managed inventory levels to ensure timely availability of parts for service and repair needs.
- Collaborated with technicians to identify parts requirements and streamline ordering processes.
- Implemented efficient parts storage solutions to enhance accessibility and organization.
- Coordinated with suppliers to maintain optimal stock levels and negotiate pricing agreements.
- Trained team members on parts management systems and best practices for inventory control.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided timely, insightful and accurate reports to upper management.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
Parts Counter Person
Bill Knight Ford of Tulsa
05.2022 - 10.2024
- Managed inventory levels to ensure availability of parts and accessories.
- Assisted customers in identifying and ordering the correct automotive components.
- Utilized computer systems for order processing and tracking shipments efficiently.
- Coordinated with technicians to fulfill parts requests for vehicle repairs promptly.
- Trained new staff on inventory management procedures and customer service protocols.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
General Manager
AutoZone
03.2022 - 04.2023
- Oversaw daily operations to ensure efficiency and adherence to company policies
- Developed and implemented strategic plans to enhance business performance
- Managed cross-functional teams to achieve operational goals and improve collaboration
- Analyzed market trends to identify growth opportunities and optimize product offerings
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Store Manager
Oreilly Auto Pats
01.2010 - 04.2022
- Directed daily operations to enhance customer satisfaction and improve sales performance.
- Implemented inventory management procedures, reducing stock discrepancies and optimizing availability.
- Trained and mentored staff on product knowledge, improving team efficiency and service quality.
- Developed promotional strategies to increase foot traffic and drive revenue growth in-store.
- Oversaw compliance with safety regulations, ensuring a secure shopping environment for customers and staff.
- Led team meetings focused on setting objectives, fostering collaboration, and enhancing employee engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Mcalester High School
Mcalester, Ok05-2011
Skills
- Customer service
- Invoice processing
- Inventory management
- Improving customer satisfaction
- Stock management
- Vendor relations
- Inventory auditing
- Returns processing
- Forklift operation
- Inventory restocking
- Customer relations
- Staff training
Timeline
Parts Manager
Bill Knight Ford of Bartlesville
10.2024 - Current
Parts Counter Person
Bill Knight Ford of Tulsa
05.2022 - 10.2024
General Manager
AutoZone
03.2022 - 04.2023
Store Manager
Oreilly Auto Pats
01.2010 - 04.2022
High School Diploma -
Mcalester High School