Mobile Application Development SelfService
Bhakti Satam
Boston,MA
Overview
6
6
years of professional experience
8
8
Certification
Work History
IT Project Manager
PNC Financial Services
Boston, MA
02.2025 - Current
- Delivered compliance-driven SaaS and AI/ML data initiatives, improving release predictability by 25%.
- Built executive-ready Power BI/Tableau dashboards, cutting audit reporting turnaround by 30%.
- Partnered with engineering, risk, and compliance teams to drive cloud migration and reporting programs.
- Oversaw budgeting, vendor contracts, and risk frameworks, achieving 100% audit compliance.
- Directed multi-phase Azure pipeline deployments, strengthening regulatory reporting.
Senior Analyst - PMO
Capgemini Technology Services
Mumbai
07.2021 - 07.2023
- Led global healthcare app testing and deployments (iOS/Android) using Azure (MADS), ServiceNow, Jira, AWS, SharePoint.
- Partnered with QA, DevOps, compliance, and regional teams across U.S., EU, and APAC to ensure delivery quality.
- Built KPI dashboards in Power BI/Tableau, cutting reporting cycles by 40%. Drove Agile program execution with Jira 5+ teams.
- Directed SAP ERP/CRM integrations, QA testing, and SaaS rollouts, reducing defect leakage by 20%.
- Coordinated PMO governance, change control, and regulatory compliance, ensuring defect leakage reduced by 20%.
- Bayer
Project Analyst
Psyber Technologies
Mumbai
06.2019 - 06.2021
- Directed end-to-end lifecycle: requirements, UI/UX design, Android/Flutter/Java dev, QA, API integration, and deployment.
- Collaborated with business stakeholders and developers to deliver CRM + SaaS solutions, boosting adoption by 35%.
- Executed cloud data migrations and integrations, cutting time-to-market by 20%.
- Balanced roles as PM, BA, and developer, bridging client needs with technical solutions.
- Authored training guides and adoption materials, improving user experience and reducing SLA turnaround by 25%.
Education
Master of Science - IT Project Management
Clark University
05.2025
Skills
- Agile
- Scrum
- SAFe
- Kanban
- SDLC
- Waterfall
- Jira
- MS Project
- Smartsheet
- Confluence
- SharePoint
- RAID Logs
- Budget & Resource Planning
- Planview
- Visio
- Office 365
- Asana
- Trello
- ITIL v4
- UI/UX
- Risk Management
- Power BI
- SQL
- Pivot Tables
- VLOOKUP
- Excel Advanced Functions
- Tableau
- Data Migrations
- ETL
- BI for ITSM reporting
- AWS
- Azure
- REST APIs
- ERP
- Salesforce CRM
- Business Process Automation
- SaaS
- Mobile App Deployment
- MTTR Reduction
- SLA Adherence
- ServiceNow
- Executive Presentations
- Stakeholder Engagement
- Risk Mitigation
- Client-Facing Communication
- Vendor/Contract Management
- Prosci
- ADKAR
- Change Strategy
- Adoption Metrics
- Community of Practice
- Python
- Java
- PL/SQL
- API Development & Integration
- JavaScript
Certification
- PMP
- CAPM
- CSM
- Product & Project Management Simulation
- Manual & Automation Testing
- Python with Data Science
- Java
- PL/SQL
- Certified Entrepreneur (IIMxB)
- Six Sigma
- AWS Solutions Architect
Summary
Experienced with driving IT projects to successful completion through strategic planning and execution. Utilizes project management skills to coordinate cross-functional teams and manage project risks effectively. Track record of leveraging technical expertise to deliver high-quality solutions that meet business objectives.
Accomplishments
SmartSuit
Led a cross-functional team to design a wearable monitoring environment and health metrics; conducted feasibility studies that reduced costs by 45% and delivered a real-time data visualization platform enabling insights across 8+ metrics..
Foodfreaks AWS-Based Restaurant Recommendation PlatformManaged delivery of a scalable AWS-based platform with advanced features (image search, secure authentication), applying Agile workflows and CI/CD pipelines to improve release cycles by 30% and enhance user engagement
Capgemini - Bayer Global Program (ERP/CRM Integration)Supported global ERP and CRM system rollout, coordinating with cross-regional teams (U.S., EU, APAC) to deliver integration milestones on time. Built and maintained KPI dashboards in Power BI for leadership reporting, reducing reporting cycles by 40%.
Unified AI SaaS Tool PlatformOversaw end-to-end development of a SaaS platform unifying AI/ML tools (GPT-3, BERT, GANs) for document, multimedia, and code generation, achieving 60% workflow efficiency gains through automation
Software
Azure
JIRA
Sharepoint
AWS
ServiceNow
Timeline
IT Project Manager
PNC Financial Services
02.2025 - Current
Senior Analyst - PMO
Capgemini Technology Services
07.2021 - 07.2023
Project Analyst
Psyber Technologies
06.2019 - 06.2021
Master of Science - IT Project Management
Clark University