Bhakti M Patel
Fort Myers,FL
Summary
Highly dependable with exceptional attention to detail, I effectively resolved customer disputes and enhanced satisfaction. Proficient in Microsoft Office, I fostered a productive team environment while managing operations efficiently.
Overview
9
9
years of professional experience
Work History
Manager in Charge
Nakuru Hardware Store
05.2020 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
SUBWAY®Restaurants
12.2015 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
La Roche University
Swaminarayan Vidypith
Anand Marian University
Skills
- Fast learner
- Highly dependable
- Excellent attention to detail
- Proficiency in Microsoft Office
- Stress management
- Compassion
- Interpersonal skills
- Time-management
- Problem solving
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Swahili
Professional Working
Timeline
Manager in Charge
Nakuru Hardware Store
05.2020 - 01.2025
Cashier
SUBWAY®Restaurants
12.2015 - 01.2019
La Roche University
Swaminarayan Vidypith
Marian University
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