Bhanu Priya Wolf
Lake Forest,CA
Summary
Dedicated and results-driven Contracts Administrator with over eight (8) years of progressive experience in contract preparation, management, and negotiation. Demonstrate exceptional communication, decision-making, and analytical skills with a good understanding of legal concepts and contract law. Collaborative and dedicated to delivering outstanding customer service.
Overview
17
17
years of professional experience
Work History
Contracts Administrator
Curriculum Associates, LLC
09.2021 - 09.2023
- Manage complete contract lifecycle, spanning from initial request and negotiation to ultimate execution of over 50 contracts monthly in a fast-paced environment.
- Demonstrated proficiency in reviewing and redlining customer and vendor contracts, ensuring alignment with company policies and legal standards.
- Initiated contracts and addressed necessary negotiations and adjustments.
- Review RFPs for potential legal issues, offering revisions and clarifications to enhance clarity and mitigate legal exposure.
- Create contract amendments and extensions as needed, maintaining clear documentation.
- Utilize contract lifecycle management software to streamline and manage contract workflows.
- Facilitate effective communication between legal, sales, operational departments, and external stakeholders.
- Actively engage in collaborative discussions, ensuring optimal contract terms that balance customer expectations and company interests.
- Provide support for additional tasks as delegated.
Legal Administrator
Shimano North America Holding, Inc
04.2015 - 09.2021
- Company's primary point of contact for contracts and trademark-related matters.
- Effectively managed end-to-end contract lifecycle of over 500 sales, marketing, vendor, and non-disclosure agreements, ensuring seamless execution and compliance.
- Drafted, reviewed, and revised contracts for accuracy and completeness.
- Prepared and managed contract amendments and extensions as needed, maintaining comprehensive documentation and clarity.
- Conduct contract reviews to identify discrepancies, ambiguities, and potential risks.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Advised cross-functional teams on contract terms and potential risks, offering recommendations for modifications.
- Maintained comprehensive database of contracts, ensuring timely renewals and compliance tracking
- Worked closely with stakeholders for timely resolution of contract-related issues.
- Assisted in preparing and filing trademark applications, ensuring accuracy of information and compliance with relevant legal requirements.
- Managed renewal process for trademarks, ensuring timely filing of renewal applications and coordinated with stakeholders to obtain required documentation.
- Conducted research on trademark infringements, analyzing trademarks in the market to determine likelihood of confusion with company’s trademarks.
- Supported with additional responsibilities as designated.
Senior Process Associate
One Business Consulting Group
03.2010 - 05.2014
- Provided exceptional customer service through phone, email, and chat channels.
- Responded promptly and professionally to customer inquiries, addressing concerns related to payment processing, account management, and transaction troubleshooting.
- Successfully resolved complex issues related to payment discrepancies, failed transactions, and fund settlements, ensuring customer satisfaction and minimizing financial disruptions.
- Collaborated with cross-functional teams, including sales and finance, to address customer concerns, streamline processes, and identify opportunities for service improvement.
- Managed a high-volume workload, adeptly multitasking between phone, email, and chat support while maintaining quality interactions and meeting performance metrics.
- Achieved high customer satisfaction ratings through consistent delivery of top-notch service.
Coordinator
Light of the World Society
08.2008 - 12.2009
- Managed representatives, volunteers, and clerical responsibilities for this nonprofit organization
- Acted as a company ambassador, providing interpretation support and event coordination.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
Senior Process Executive
IEnergizer
07.2006 - 03.2008
- Worked as a part of the Market Intelligence team for this global provider of business process outsourcing solutions.
- Provided effective mentoring for new team members offering guidance on communication techniques, skill development, feedback sessions, and project collaboration, resulting in their successful onboarding and performance improvement.
- Conducted technical surveys, using prepared scripts to gather information.
- Accurately documented survey responses in the database.
- Participated in quality checks and calibration sessions for consistent performance.
- Built positive relationships with respondents, addressing concerns professionally.
- Received positive feedback for clear communication and friendliness.
- Recognized for meticulous data collection, enhancing data quality.
- Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
Education
Paralegal Certificate -
California State University - Long Beach
Long Beach, CABachelor's Degree - Liberal Arts
Karnataka State Open University
IndiaSkills
- Exceptional interpersonal skills
- Proficient verbal and written communication skills
- Contract preparation, review, and edits
- Terms and conditions negotiation
- Expert problem-solving and decision-making abilities
- Dependable, adaptable, detail-oriented, and goal-focused
- Confidential records management
- Time management
- Proficient in Microsoft Office Suite, Google Suite, Adobe, Adobe Sign, and Ironclad CLM software
- Familiar with Salesforce
Timeline
Contracts Administrator
Curriculum Associates, LLC
09.2021 - 09.2023
Legal Administrator
Shimano North America Holding, Inc
04.2015 - 09.2021
Senior Process Associate
One Business Consulting Group
03.2010 - 05.2014
Coordinator
Light of the World Society
08.2008 - 12.2009
Senior Process Executive
IEnergizer
07.2006 - 03.2008
Paralegal Certificate -
California State University - Long Beach
Bachelor's Degree - Liberal Arts
Karnataka State Open University
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