Bharat Sharma
Louisville,KY
Summary
Innovative QA Analyst with [Number] years' experience in prioritizing customer satisfaction while providing technical support. Successful in providing network support, troubleshooting and maintenance to [Number] workstations. Personable communicator while assisting with technical issues and training.
Overview
8
8
years of professional experience
Work History
IT Help Desk Analyst/QA/ AWS support analyst
Kroger
10.2022 - Current
- Clearly defining the project scope at the outset and managing any changes effectively
- Accurately estimating project costs and tracking expenses throughout the project
- Consider using an agile methodology like Scrum or Kanban to promote flexibility, collaboration, and continuous improvement
- Ensuring a deep understanding of the client's needs and expectations
- Clearly defining the project scope at the outset and managing any changes effectively
- Work closely with QA management team, Product, Development and stakeholders to resolve issues to ensure quality is delivered in stated timelines
- Assisting in migrating existing applications and data to the AWS cloud
- Using Service Now to handling and resolving user support requests
- Leveraging AWS Glue and PySpark to build robust ETL pipelines for data transformation and ingestion
- Applying your understanding of Medicare to develop solutions that meet the specific needs of the healthcare industry.
QA Engineer/ AWS support analyst
Krishna soft consulting
09.2022 - 07.2022
- Created website for in house project, to see if any issues took place in the refinery
- Used images to display map of the refinery and Sql to store the data in the databases
- Developed a prototype from scratch using ASP.NET MVC 3 and Entity Framework 4.3 for looking at problems in the refinery
- Supported a reporting system with a web-based UI for requesting reports
- Work closely with QA management team, Product, Development and stakeholders to resolve issues to ensure quality is delivered in stated timelines
- Frequent communication and feedback to maintain alignment throughout the project
- Consider using an agile methodology like Scrum or Kanban to promote flexibility, collaboration, and continuous improvement
- Assisting in migrating existing applications and data to the AWS cloud
- Establishing clear quality standards for the project deliverables
- Using Terraform to automate the provisioning and management of cloud resources
- Leveraging AWS Glue and PySpark to build robust ETL pipelines for data transformation and ingestion
- Applying your understanding of Medicare to develop solutions that meet the specific needs of the healthcare industry
- Implementing data warehousing solutions using S3 and DynamoDB, and managing data lakes for large-scale data storage
- Using Service Now to handling and resolving user support requests.
QA Engineer/AWS support analyst
Reditt
02.2020 - 07.2021
- Made a web based app to make a website like Amazon with carts and products and storing it in SQL database and retrieving the data as needed
- Using react for the front end and do the backend with .net core etc
- Publishing files to azure services and making sql server on cloud and attaching them to the app deployed
- Making security enhancement like firewalls and I am security rules to keep site safe from outside attackers
- Successfully created multiple environments for the application as per the requirement of multiple code streams
- Worked on rest api application
- Used Ci/Cd and thing like GitHub, GitOps, Terraform, Vault, Argo CD, SonarQube and issues and how to solve them
- Applying your understanding of Medicare to develop solutions that meet the specific needs of the healthcare industry.
Technology analyst
Walmart
05.2019 - 02.2020
- Hands on experience in developing the projects using .Net 5.0 framework, Visual Studio 2010, ASP.NET, AJAX, JavaScript and JQuery
- Also worked with html 5.0 and css scripting
- Experience in developing Stored Procedures, Functions, and Triggers for the implementation of data integrity using T-SQL and PL/SQL
- Working on the newer projects using .net core 3.1 , and .net 6.0 also I have worked on making the newer application using bootstrap and other things
- Experience in Web UI Technologies using HTML, JQuery, JavaScript, Angular JS and Node JS
- Work closely with QA management team, Product, Development and stakeholders to resolve issues to ensure quality is delivered in stated timelines
- Enhance test frameworks and develop, maintain and execute automated tests using UFT/VB Script and/or Selenium/Java
- Creates and executes SQL queries to validate data in the database
- Work with QA management team to harden the data and communications
- Partner with peers and management team to continuously improve testing methods, process, techniques and use of tools.
QA Engineer
Amex
05.2018 - 05.2019
- Involved in the entire SDLC of the project during
- I was involved in requirement gathering from clients, design and development of architecture with fellow developers, database design, and development of the application
- Worked with Microsoft azure
- Successfully created multiple environments for the application as per the requirement of multiple code streams
- Integrate automated test suites into our continuous integration framework
- Develop testing processes and approaches according to AWM LOB Defined standards
- Development, execution, maintenance, and documentation of automated tests for Web applications
- Used Ci/Cd and thing like GitHub, GitOps, Terraform, Vault, Argo CD, SonarQube and issues and how to solve them
- Provides software application support
- Worked with Microsoft azure
- All versions of SQL Azure running on Microsoft Azure
- Work closely with QA management team, Product, Development and stakeholders to resolve issues to ensure quality is delivered in stated timelines
- Enhance test frameworks and develop, maintain and execute automated tests using UFT/VB Script and/or Selenium/Java
- Creates and executes SQL queries to validate data in the database
- Work with QA management team to harden the data and communications
- Partner with peers and management team to continuously improve testing methods, process, techniques and use of tools.
QA Engineer
State of Ohio
01.2017 - 04.2017
- Responsible for Analyzing the Business Requirements, System Specifications, feasibility Analysis Understanding the business requirements and leverage the Technology to meet Business Requirements and Goals
- I was with state of Ohio in 2015 to 2016 I did healthcare project, in Medicare, Medicaid and also normal Obamacare
- Involved in Full Life Cycle Development (SDLC), provided value added services with development teams and clients throughout the life span of a project
- MVC Design pattern for ASP.Net Application both of these connect to the Single Service layer which is developed using Windows Communication Foundation (WCF) which in turn interacts which Data Objects
- Designed user interface for web forms using ASP.NET MVC and implemented business logic using C#.Net
- Work closely with QA management team, Product, Development and stakeholders to resolve issues to ensure quality is delivered in stated timelines
- Enhance test frameworks and develop, maintain and execute automated tests using UFT/VB Script and/or Selenium/Java
- Creates and executes SQL queries to validate data in the database
- Work with QA management team to harden the data and communications
- Partner with peers and management team to continuously improve testing methods, process, techniques and use of tools.
Education
Bachelor of Arts - Computer And Information Systems Security
University of Louisville
Louisville, KY03.2028
Skills
- Security awareness
- Software Installation
- [Language] Fluency
- Communicating with clients
Timeline
IT Help Desk Analyst/QA/ AWS support analyst
Kroger
10.2022 - Current
QA Engineer/ AWS support analyst
Krishna soft consulting
09.2022 - 07.2022
QA Engineer/AWS support analyst
Reditt
02.2020 - 07.2021
Technology analyst
Walmart
05.2019 - 02.2020
QA Engineer
Amex
05.2018 - 05.2019
QA Engineer
State of Ohio
01.2017 - 04.2017
Bachelor of Arts - Computer And Information Systems Security
University of Louisville
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