Bharat Upreti

Energetic Housekeeping Professional with more than10 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in luxury hotel and resorts housekeeping daily operation and cleaning equipment. Committed to finishing tasks on time while exceeding expectations.

• Received the prestigious5 Star Employee Award for exemplary performance
• Received awards for creating exceptional memories for our guests [ Wow stories Certificate]
• Appointed to the position of Housekeeping Departmental Trainer in2019
• Completed Blitz Training and worked as Blitz Team leader with Constance Hotel and resort
• Nominated for employee of the Year.
• Most positive guest comment on Trip Adviser and Booking.com

• Opera /MICROS Training
• All Safety Trainings conducted by Loss Prevention at Marina Byblos hotel
• Effective customer care
• Training for trainers (TOT)
• Diverse Chemical and Uses
• Completed cross training as a Server Banquet Department
• Completed Cross Training as a Housekeeping Supervisor
• Web page & Graphic designing with advance level computer
• Blitz Training
• Fire fighting

• Sweep, mop, wash, wax, and polish floors
• Dust furniture and vacuum carpeting and area rugs, draperies, and upholstered furniture
• Make beds, change sheets, and distribute clean towels and toiletries
• Attend to guests' requests for extra supplies
• Stock linen closets and other supplies' areas
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances
• Clean and disinfect public areas such as changing rooms, showers, and elevators
• Disinfect operating rooms and other hospital areas
• Pick up debris and empty trash containers
• Wash windows, walls, and ceilings.
• Report and store lost and found items
• May provide basic information on facilities
• May handle complaints.

• Active listener
• Flexible with working hours
• Self-motivated, punctual and independent
• Clear commitment to Excellence
• Fully committed to providing the highest possible standards of hospitality and customer service.
• Able to quickly learn and clearly communicate regulatory guidelines.
• Comfortable in communicating with people from various cultures and backgrounds.
• Computer literate (Excel, Word, PowerPoint, Outlook, MICROS, MC & OPERA)