
Atlassian Jira Administrator/Developer having 12+ years of IT industry experience using Jira Server, Jira Cloud and Confluence Server, Confluence cloud, and other Atlassian tools Bamboo, Bitbucket, Fisheye Crucible, Hip chat and slack on different environments. Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.). Configure and/or manage bilateral integration between applications and platforms. Experience extending Jira functionality using REST API. Hands-on experience in SCRUM Agile model, Programming and Test-Driven Development (TDD). Experience integrating Jira with DevOps CI/CD pipeline. Designed and implemented scalable data warehouse architectures including fact/dimension models, star and snowflake schemas. Developed CI/CD pipelines using tools like Python and AWS Glue to ingest and transform structured/unstructured data. Strong experience in deploying applications on WebLogic Server and Tomcat. Experience in continuous Integration tools such as Jenkins. Experience with Jira systems administration (data-center edition) and confluence. Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes And Jira service desk ITIL workflows. Good experience in HPSM and SERVICENOW for incident and change management for the release and deployment. Configure REST API and Webhooks to Integrate Jira with other applications Involved in all phases of the software development life cycle (SDLC) in an Agile framework Used GIT for version controlling and regularly pushed the code to GitHub and Bitbucket. Worked on provisioning different environments using Ansible Configuration management tools and Problem Solving. Worked on migrating to OnPrem Jira, Confluence projects to Azure Cloud and vice versa to server from Cloud. Worked on Cloud Automation rules and configurations. Work on Addon migration and configuration. Worked on Jira Cloud project updates with workflow functions and modification to suit the cloud environment. Implemented a CI/CD pipeline using Azure DevOps (VSTS, TFS) in both cloud and on-premises with GIT, MS Build, Docker, Maven along with Jenkins’s plugins. Using JCMA to orchestrate the Migration process and successfully completed the migration. As a JIRA System Administrator researched and evaluated the Atlassian Tool Set, including JIRA Cloud, JIRA Server (JIRA Core, JIRA Software, and JIRA Service Deck), Confluence, and HipChat. Worked on the DR switchover from one Data center to another data center and worked on the DB migration from 12C to 19C. Responsible for building and deployment automation using Docker and Kubernetes containers. Expertise in server migration and upgrade activities. Worked on migrating the application from OEL6 to OEL8 Well versed with complete Development Life Cycle process which includes development, testing, implementation, and migration process. Responsible for building and deployment automation using Docker and Kubernetes containers. Responsible for installation & configuration of Jenkins with Plugins to support various Java based files (War) builds and automated the continuous builds in publishing Docker images into Nexus repository & Artifactory and Troubleshooting. Used Redmine for managing software development projects and issue tracking, project management and user permissions and custom fields as well. Installed and configured an automated tool Puppet/Ansible that included the installation and configuration of the Puppet/Ansible master, agent nodes and an admin control workstation. Experience with Jira 6.x, 7.x and 8.x environments, with ability to create Jira workflow, screen schemes, permissions schemes and notification schemes. Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository. Experience with integration of Jira with third-party systems such as Service Now. Experience training users & administrators using wiki’s technical documentation, use cases, process flow and test cases. Built and maintained cloud data warehouses on Snowflake, Redshift Diagnosed and resolved escalated technical issues related to SharePoint Online site collections, permissions, document libraries, and workflow configurations. Delivered advanced troubleshooting and remediation for OneDrive for Business synchronization problems, access issues, and data recovery. Implemented a Gitlab Continuous Delivery framework using Chef, Jenkins, and Maven in a Linux environment on AWS Public cloud. Worked closely with the teams and configured Jira on Agile and Scrum master and on Kanban as well Implemented data validation, reconciliation, and exception handling to ensure end-to-end data quality. I have good knowledge of Groovy scripts and Python scripts for integrating the Tools. Configured and installed eazyBI for different kinds of custom reports and dashboards Experience with Jira Upgrade with minimal down time. Complete Application Lifecycle Management for Atlassian Software Tools with Confluence which is for project collaboration and Jira which is for issue tracking and other code review and repository management tools. Worked on the Apache upgradation on the lower and production environment. Worked on the connectivity establishment for more than 50 interface components Docker /Nas/WebLogic and Database. Created test cases in zephyr and executed them. Customer interaction for system study, requirements gathering and analysis. Manage smooth implementation, development of customized solutions for customer’s benefits. Have worked on update of the SSL certificates in the LB whenever the certificates are getting expired. Provided 24/7 on-call support for production.