Results-oriented Business Analyst with 3+ years experience at leading organizations including Amazon and Flipkart. Expert in gathering and analyzing requirements, creating implementation plans, and streamlining business processes. Proficient in SQL and project management tools like JIRA with strong understanding of Agile and Waterfall methodologies. Insightful Data Analyst Intern known for high productivity and efficiency in task completion. Specialized in data visualization, statistical analysis, and database management. Excel in problem-solving, communication, and teamwork to deliver actionable insights from complex datasets.
Customer Churn Prediction Using Machine Learning, Developed a machine learning model to predict customer churn for a subscription-based business. Improved retention rates by 12% and reduced churn by 10% through actionable insights and targeted retention strategies. Used Python, SQL, and Tableau for data analysis and visualization., 07/01/23, 12/01/23
Project scenario:
In this imagined scenario, a small restaurant chain called Sauce and Spoon wants to meet their annual growth and expansion goals. As one way to meet these goals, they have decided to launch a pilot project to test out the impact of installing new tabletop menu tablets. The company just hired Peta as their first in-house project manager to oversee the tablet rollout at two of the restaurant chain's five locations. You'll observe Peta as she guides her team through planning and executing the project deliverables. You'll get to follow the project through its life cycle: identifying project requirements, negotiating with stakeholders, creating common project documents and working to complete this project in scope, on time, and within budget.