Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic
Bhavana CK

Bhavana CK

New York

Summary

Dynamic Business Analyst and Senior Product Owner with a proven track record at E2open, excelling in Supply chain management, Logistics optimization, and CRM (Customer Relationship Management). Expert in data analysis and performance metrics, driving significant improvements in delivery times and customer satisfaction. Adept at project management, fostering collaboration to achieve strategic goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Analyst/Senior Product Owner

E2open
06.2023 - 01.2025
  • Managed end-to-end supply chain operations, ensuring timely delivery of products by using the TMS - LSP (Transportation Management Systems - Logistic Supply Providers) application of E2open.
  • Analyzed supplier performance metrics to identify areas of improvement in delivery times, quality, cost control, and customer satisfaction.
  • Oversaw inventory management, optimizing stock levels to meet production demands while minimizing holding costs.
  • Resolved any logistical issues that arose during the process of shipping products from one location to another in a timely manner.
  • Determined inventory goals, product stock, and risk management objectives and oversaw techniques to maximize inventory.
  • Increased profits related to supply chain operations plan and exceeded established goals.
  • Coordinated product launches, ensuring supply chain readiness to support market entry strategies.
  • Created detailed reports on supply chain performance metrics such as order fulfillment times, inventory levels, cost savings initiatives.

Product Owner/Associate Product Manager

CDK Global, ADP Dealer Services
03.2020 - 06.2023
  • Developed marketing strategies based on corporate objectives and market trends.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Senior Solution Consultant

Zyme solutions, E2open acquired
07.2016 - 03.2020
  • Leveraged knowledge of global economics and marketing mix to develop pricing strategies, promotions and select distribution techniques and channels.
  • Maintained accurate records of all transactions within the supply chain system.
  • Ensured compliance with applicable laws, regulations and policies regarding international trade.
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Diagramed supply chain models to help facilitate discussions with customers.
  • Developed and implemented strategies to optimize the supply chain process, including inventory control and cost reduction initiatives.
  • Created reports on trends in material costs, inventory levels and shipping delays.
  • Researched alternative sources of materials or components when needed due to shortages or price increases from existing vendors.

Business Analyst

IBM
09.2012 - 07.2016
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
  • Translated user needs into actionable items that could be addressed by IT teams.
  • Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
  • Assisted in developing training materials for internal staff on new products or services.
  • Presented complex technical concepts in clear manner suitable for non-technical audiences.
  • Identified gaps between current state and desired future state operations.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Visvesvaraya Technological University
07-2012

Skills

  • Supply chain management
  • Data analysis
  • Inventory control
  • Logistics optimization
  • Performance metrics
  • Market research
  • Project management
  • CRM (Customer Relationship Management)
  • Business modeling tools: InVision, Microsoft Visio, WebSphere Business Modeler 7 (BPM), and Tableau

Certification

Certified SAFe 5 Product owner/Product manager (SAFe® POPM | PMC-I)

Certified Product academy immersion by McKinsey & Company

Certified PMC Level 1 by Pragmatic institute

Timeline

Business Analyst/Senior Product Owner

E2open
06.2023 - 01.2025

Product Owner/Associate Product Manager

CDK Global, ADP Dealer Services
03.2020 - 06.2023

Senior Solution Consultant

Zyme solutions, E2open acquired
07.2016 - 03.2020

Business Analyst

IBM
09.2012 - 07.2016

Bachelor of Science - Electrical, Electronics And Communications Engineering

Visvesvaraya Technological University

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Bhavana CK