Bhavani G

Have 9 plus years of experience as Sr Business Systems Analyst in IT field (with Financial and Healthcare clients) with good understanding of IT/ Infrastructure / Business oriented and Database oriented operations with good written and verbal communication skills and can demonstrate a high level of critical thinking to troubleshoot business centric and operational issues that are time-sensitive, and revenue bound. GHP/ Gateway HP - As part of project Gate Tech operations have interacted with vendors who serve both Medicare and Medicaid lines of business. GHP/ Gateway HP - On my last Gatetech project with Gateway Health Plan -GHP - I have worked actively in JIRA right from project inception to document all epics/user stories based on all the business requirements driven by appropriate vendor and business stakeholders in an Agile driven business work environment and have actively worked with project managers in alignment with Project and Business requirements as and when needed and have used SharePoint effectively for the relevant business documentation on the project of course along with the appropriate Microsoft office products as per project requirements Have worked on core BA activities but such as: Prepare and conduct meetings in support of requirements, process definition, and development of Epic and User Stories. Prepare and conduct concept visioning and development meetings. Prepare and complete all required documentation in support of project-related activities. Good knowledge and experience in a full SDLC environment with Agile Scrum and waterfall methodologies. Have acted as an effective liaison between Technical and Business end stakeholders and have communicated effectively with project resources such as development, testing, Business and Release teams. Have worked closely with tech leads and SMEs and have converted business requirements into Functional requirements and have created FRDs to be implemented by downstream DEV teams and to be tested be QA team post development implementation. Hardworking Senior Business Systems Analyst adept at analyzing project requirements and recommending effective technical solutions. Talented at designing databases, data dictionaries and interfaces. Strong troubleshooting and supervisory skills manages 8 team members.

• Participated in QA meetings such as test strategy, test methodology and test plan meetings to set up and understand the ground for UAT phase and to review User acceptance criteria (very important in getting user-sign off) to ensure UAT success and business sign-off walkthrough following UAT
• Actively supported UAT scenarios owned by Business owner stakeholder groups in coordination with the Vendor Technical teams as in Project Gatetech where the vendor extracts had to be validated by the vendor groups post the new data source shift /migration to the new platform due to the enterprise-wide technology upgrade project by GHP called as Gate Tech
• Worked on the key application systems in project : 2022-2023(Member eligibility files generation from key applications to be sent to external vendors , impact on claims processing, UMI or Utilization management interface study with respective stakeholders say by way of implementing UM SGs-UM Service groups implementation for vendors like Evicore so that procedure codes loaded via Jiva gets mapped to respective UM SGs in Facets since the Xwalk for UM SGs mapping is built at UMI interface level for append and Term functionality of UM SGs ) and business process of health insurance companies, when key changes need to be implemented in collaborative operations along with Change Advisory Boards (CAB), Experienced in Business and System Analysis in AS-IS and TO-BE state/including Process review and enhancements
• Vendor Management to receive and send -enrollment and claims files in a timely manner in migration projects in healthcare
• Application Integration with med management applications like JIVA
• SDLC process and lifecycle management with JIRA including bug tracking and closure
• Agile/Scrum with user stories development and completion on Sprints
• Cyber security for working with GRC and SOC Analysts
• Have worked Cloud computing / AWS teams
• Project coordination and business end liaison with Application and development teams
• Junior Oracle database administration including backup and restore coordination
• Junior Oracle Apps on call administration on patching and upgrades
• Coordination with OS, backup, networking and application teams during prior upgrade back and restore process and participated in DR -Disaster recovery exercises
• UAT responsibilities including issues fixing and business sign-off post UAT prior to production deployments
• Have participated in Application architecture review sessions for risk profiling and have been involved in Identification of Risk, impacted areas, Actual risk score, Mitigation plan with timelines and options and introducing DR and Risk assessment strategies to the board from a governance risk and compliance standpoint and interacting with SOC-Security operations center team from a Risk identification, detection, protection, monitoring and DR standpoint
• Experienced to Elicit, analyze, and validate the business needs of stakeholders
• Have worked on Transforming business challenges into system functional requirements
• Have Utilized tools and techniques to extract, understand, and document user stories
• Have Established trusted advisor relationships with client stakeholders
• Have worked with the Azure DevOps platform to manage the assets necessary to plan, monitor, and validate work products from a cyber-SOC analyst front on a GRC-governance risk and compliance standpoint
• Have conducted interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Have Collected requirements, analyzed and prepared use cases and have assessed TO BE workflows
• Worked with stakeholders and project team to prioritize collected requirements
• Contributed to project documentation and written deliverables.