Bhavani Malreddy
Charlotte,NC
Summary
Around 5+ years of IT Consulting experience in working with globally reputed clients, involving in end-to-end project development for Pega PRPC applications in large scale Enterprise solution. Committed to delivering exceptional solutions that meet clients business requirements, improve processes, and drive overall efficiency. Seeking opportunities to contribute expertise and drive success in a dynamic and innovative organization.
Self-starter, Collaborative, Curious, highly motivated, Team oriented, Multi-task able, Diligent, forward thinking, and adaptable to dynamic company, customer, and project needs. Proven ability to work creatively and analytically in a problem-solving environment.
- Proven hands-on experience implementing more than 3 end-to-end Pega PRPC based solutions including Developing Enterprise Class Structure, Database Modelling, Case Designs, Complex workflows design, Middleware and Web Services Integrations and Application Deployments.
- Proficient working with Agile-SCRUM based work environment, as a development team member worked closely with product owner in backlog grooming and prioritization, feasibility review and estimation, Sprint planning, lead design and development activities, reviews and production release activities.
- Experience in working with Pega Customer Service, Page Claims, Pega Decision Management and Customer LifeCycle Management Frameworks.
- Proven experience as team member in development teams, providing technical leadership to project teams and providing technology support and guidance to international organizations. Deep understanding working in various stages of the projects including Planning, Requirement and feasibility discussion, Estimation, Architecture, Design, Development, Reviews, QA/UAT support, Production release and Production system support activities.
- Played active role in extensively designing application security which involves setting up Access Groups, Access Roles, Operator IDs, Applications, Organizations, Org Division, Org Units and Work Groups.
- Hands on experience with integration technologies such as SOAP, REST, Message Queue, Pega Connectors and Service rule configurations. Hands on experience with database applications such as: Oracle, DB2 UDB, MS/SQL and web technologies like Java, JSP, HTML and JavaScript..
- Involved in Analysis, Design, Implementation and Testing software applications using PEGA tool, Composer (Backend application).
- Involved in preparing Test Plan documents, RTM, and Test Summary Report.
- Experience in testing various technologies which includes Web portals, Web services, Windows Services, Databases and UNIX.
- Involved in Testing stages such as Smoke Testing, Functional Testing, System Testing, Integration Testing, Regression Testing and End to End Testing.
- Hands on experience of Test Management Tools such as JIRA, TFS
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Pega Developer
CITI Bank USA
Tampa, FL
08.2022 - Current
- Design and Develop Business Processes to implement best industry practices & automate manual internal processes (using PEGA, Oracle ERP) achieving incremental 25% processes efficiency and reducing paper usage by 90%.
- Involved in design and development of Class Structure, Data Model, Interaction and Service Request Case design, Process flows design, Routing, User Interface design, Services, Connectors integration development, Declarative, Decision rule configuration, Reporting, correspondence generation, and notification creation, Agents and others.
- 360 view User Interface rules, connectors and Services Integration setup (SOAP, REST, HTTP), Declarative and Decision rule development, Reporting rules development and other relevant rules.
- Ensured proper mapping of data between PEGA data structures and SOAP message formats.
- Created various access groups and roles to solve business rules security issues.
- Developed complete testing life cycle for enhancements including unit test cases and integration test cases.
- Created various flow actions both general and specific to the organizational units.
- Developed and Implemented activities involving number of steps and methods for calling standard activities that come with the framework and the PRPC.
- Configured and managed REST service endpoints in PEGA, ensuring accurate setup and adherence to API specifications.
- Used debugging tools with PEGA to troubleshoot and resolve issues during Restful API interactions.
- Handle the configuration of REST connections to establish secure connections with external RESTful services.
- Implemented PEGA process to handle SOAP request and response messages effectively.
- Developed and implemented Java-based test automation scripts for PEGA web applications.
- Integration by developing rules pertaining to rule -connect and rule-service. Major tasks involved integration with SQL database to fetch data and with SOAP/Web service to review data.
- Implemented PEGA process to handle RESTful API request and response message efficiently.
- Integrated Selenium WebDriver with Java for automated testing of PEGA Web applications.
- Implemented automation testing framework for PEGA applications to improve testing efficiency and Coverage.
- Used Clipboard and Tracer tools to navigate through flows along with the work objects and trace the results.
- Implemented robust error handling mechanisms in PEGA to manage SOAP service faults gracefully.
- Performed reporting using dashboard gadgets and tools and created Ad-hoc/custom reports.
Pega Developer
Verizon Wireless
Miami, FL
08.2021 - 07.2022
- Designed and Implemented Account Payables (AP) Invoice creation and Payment automation process using PEGA , RPA (Automation Anywhere) for 6K+ monthly manual invoices and 1K+ vendor payments achieving 85% savings in time and cost.
- Performing Business Requirement Analysis and preparing Business Requirement Document (BRD).
- Preparation of the HLD and LLD documents.
- Setting up development environment for the team.
- Class structure, Ruleset hierarchy and Data model design.
- Involved in development of authentication and authorization modules.
- Involved in development of Flows, Activities, Business decision rules, Declarative rules, List Views, validations rules, and UI rules.
- Involved in integrating with web services for business processing and correspondence pdf generation.
- Involved in ruleset management for multiple enhancement projects and in retrofitting activities.
- Involved in packaging the rules and promoting the code to QC, Model, Prod regions.
- Attending Status calls every week for updating the client about the status of development and testing.
- Planning, scheduling and tracking the assigned modules development task.
- Preparing Test Case documents
- Code Review and enforcing coding standards across team which is aligned to AIG PRPC COE standards.
- Training and Guiding new team members.
QA Tester
Infosys Technologies
05.2018 - 06.2019
- Assisted with the execution of test plans for specific Epic modules.
- Coordinated the planning and execution of the comprehensive testing plan including unit testing, mapped record testing application testing, device testing, integration testing, regression testing and workflow-based testing.
- Designing the test cases using SOAP UI.
- Coordinated with the application, infrastructure, and Interface teams to address defects and ensure proper resources are in place to provide effective support during testing.
- Involved in data loading using PL/SQL and SQL *Loader, external tables and Kron jobs calling Unix (AIX) scripts to download and manipulate files.
- Ensured activities and items follow software/product design specification to determine and approve software releases.
- Developed coverage matrix for integration testing of assigned modules.
- Ensured the completion and high quality of testing deliverables.
- Worked with the applications teams to determine readiness for End User Acceptance testing.
- Participated in production Readiness assessments, captured and published integration testing metrics for assign module(s), and Coordinate with performance and scalability testing.
- Worked on Multithreading and used collections extensively to store, retrieve and manipulate objects in the business logic layer.
- Created test scenarios and test cases based on functional documents and user stories.
Education
Master of Science - Information Technology
Campbellsville High School
Campbellsville, KY06-2021
Bachelor of Science - Electrical, Electronics And Communications Engineering
Andhra Group of Institutions
Hyderabad, India05-2018
Skills
BPM Tool
PEGA PRPC 85,71, 6x, 5x
Pega CS Framework,Pega Decision Management , Pega Robotics, Pega Customer LifeCycle Management Frameworks, Pega Insurance Framework
Special software’s
Pega DCO, Case Management, ServiceNow, JIRA,SubVersion, PVCS, HP-QualityCenter
Jenkins, Splunk, SOAP UI, Autosys ,Postman
Programming Language
Java, JavaScript, XML, HTML, SQL, Unix Shell Script
Integration Technologies
REST, SOAP, HTTP, MQ/ JMS
Operating Environment
IBM WebSphere Application Server/85, Sun Solaris, AIX, Windows 10, Windows 11,UNIX
Database
IBM-DB2 105 (SQL/PLSQL), Oracle 11g/10g (SQL/PLSQL) , MS SQL 7/65, MS-SQL Server 2016 (SQL/PLSQL)
Certification
- Pega Certified Senior System Architect (PEGA CSSA v8)
- Pega Certified System Architect (PEGA CSSA v8)
Timeline
Sr. Pega Developer
CITI Bank USA
08.2022 - Current
Pega Developer
Verizon Wireless
08.2021 - 07.2022
QA Tester
Infosys Technologies
05.2018 - 06.2019
Master of Science - Information Technology
Campbellsville High School
Bachelor of Science - Electrical, Electronics And Communications Engineering
Andhra Group of Institutions
- Pega Certified Senior System Architect (PEGA CSSA v8)
- Pega Certified System Architect (PEGA CSSA v8)
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