Bhavani Tejaswini Damodara
Santa Clara,CA
Summary
I am a well-qualified HR professional skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. I am a skilled leader, problem-solver and persuasive communicator with open and authoritative style. Experienced in providing essential support for the smooth operation of Vote Centers during elections, adeptly assisting voters and maintaining accurate records
Overview
7
7
years of professional experience
Work History
Locker+ Associate
Amazon
Sunnyvale, CA
12.2023 - Current
- Delivered exceptional customer service by assisting customers with package pickups, returns, and troubleshooting issues with Locker+ systems.
- Managed daily operations, including receiving, organizing, and staging packages for efficient customer retrieval.
- Maintained a clean, safe, and organized workspace, ensuring compliance with safety protocols and company policies.
- Adapted to rapidly changing priorities, effectively handling multiple tasks in a fast-paced environment.
- Resolved customer inquiries and issues promptly, ensuring a positive experience and maintaining high customer satisfaction levels.
Voting Center Associate
Santa Clara County Registrar of Voters
02.2024 - 03.2024
- Operated under direct supervision to ensure the efficient operation of Vote Centers during elections.
- Served as a greeter, welcoming and assisting voters by directing them to appropriate service stations.
- Verified voter information, managed check-ins, and issued ballots with clear instructions on marking and casting procedures.
- Provided support to voters in using voting machines and managed the daily setup of equipment, including voting machines and ballot printers.
- Maintained detailed and accurate records of Vote Center activities, ensuring compliance with election regulations.
Barista
Starbucks
Santa Clara, CA
01.2023 - 12.2023
- - Provided exceptional customer service by accurately taking orders, making personalized recommendations, and ensuring a welcoming atmosphere.
- Expertly prepared a wide variety of beverages, consistently maintaining quality standards and adhering to recipes and customer preferences.
- Collaborated with team members to ensure smooth operations during peak hours, effectively managing workflow and delivering prompt service.
- Assisted in inventory control by restocking supplies, monitoring product levels, and communicating needs to management to prevent shortages.
- Processed cash and credit card transactions quickly and accurately, maintaining a high level of accuracy in daily cash reconciliations.
HUMAN RESOURCES PARTNER
Valvedata
Remote, California
04.2019 - 01.2023
- Managed HR Operations: Administered payroll and benefits for 500 employees, resolved financial discrepancies, and ensured compliance with local, state, and federal laws.
- Talent Management and Recruitment: Led full-cycle recruiting, onboarding, and training for over 100 new employees annually, while implementing talent management processes to address talent gaps and retain top talent.
- Employee Relations and Compliance: Investigated harassment, discrimination, and grievances, collaborating with the legal department to respond and prepare EEOC position statements, while maintaining confidentiality and compliance with organizational standards.
- Policy and Process Improvement: Collaborated with leadership to assess and enhance company policies, integrated automated auditing processes, and streamlined payroll systems to ensure accuracy and efficiency.
- Training and Development: Conducted HR training for employees and leadership, led safety training for 150 staff members, and organized staff orientation programs to promote collaboration and improve team morale
ASSISTANT HR EXECUTIVE
IQ Business Systems
Hyderabad, India
05.2017 - 03.2019
- Provided welcoming support to new hires throughout the interviewing and hiring process.
- Managed office organization by filing paperwork, sorting and delivering mail, and maintaining a structured workspace.
- Assisted in coordinating company meetings and presentations.
- Led the implementation of a Workday project, ensuring seamless integration of payroll, benefits, HR data management, and HRIS systems from Kronos and PeopleSoft.
- Took a lead role in vendor assessment, data collection, communication, and the development of business cases.
Education
MBA - Human Resources Management
Aurora Business School
Hyderabad, India04.2017
Bachelor of Arts - Computer Applications
Vivekananda Degree College
Nellore, India04.2015
Skills
- Performance Management Systems
- Recruitment and Interviewing
- Confidential Records Management
- Global Payroll Processing
- SAP and Microsoft Office (Excel, Word, PowerPoint)
- Customer Service Excellence
- Inventory and Package Management
- Beverage Preparation and Quality Control
- Cash Handling and Transaction Processing
- Workplace Safety and Compliance
Timeline
Voting Center Associate
Santa Clara County Registrar of Voters
02.2024 - 03.2024
Locker+ Associate
Amazon
12.2023 - Current
Barista
Starbucks
01.2023 - 12.2023
HUMAN RESOURCES PARTNER
Valvedata
04.2019 - 01.2023
ASSISTANT HR EXECUTIVE
IQ Business Systems
05.2017 - 03.2019
MBA - Human Resources Management
Aurora Business School
Bachelor of Arts - Computer Applications
Vivekananda Degree College
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