BHAVIKA PATEL

• Restock and organize merchandise in the front lanes.
• I greet customers entering the store and respond promptly to customer needs.
• Work a flexible schedule and extra shifts to meet business needs.
• Address customer needs and make product recommendations to increase sales.
• Build relationships with customers to encourage repeat business.
• Count money in cash drawers at the beginning and end of shifts to maintain accuracy.

I was a part of the U.S. Army as a trainee, where I learned to be physically and mentally strong, and punctual.

I lived in a very disciplined environment and a stressful environment where I learned how to stay calm and handle situations.

• Monitored areas for security issues and safety hazards.
• Quickly and accurately counted drawers at the start and end of each shift.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Trained cashiers on organizational policies, cash handling, and customer service to maintain a highly skilled team.
• Resolved customer complaints quickly to maintain customer satisfaction.
• Built positive relationships with customers to increase repeat business.

• Greeted the customer, communicate with them to make familiar conversation, and answer questions about merchandise and store policies.
• Rose up sales on a computerized cash register.

• Performed an analysis of intermediate, in-process, and finished products.
• Performed development in wet analysis by using a potentiometer, UV spectrophotometer, dissolution, auto titrator, Karl-Fisher apparatus, thin layer chromatography, SOR, TGA, HPLC, and particle size analyzer.
• Focused on method development, method validation, and routine analysis.
• Conducted stability studies of drug products, and maintained stability records.
• Cleaned and maintained laboratory equipment and instruments to guarantee that all technology is in working order.
• Troubleshoot any problems or issues that arise with laboratory equipment.
• Reported and discussed the results of the analysis with the Research & Development scientist.
• Analyzed and compiled data from the analysis.

• Monitored all chemical and physical test processes and outcomes of RM, IPQC, and finished products.
• Compiled data of analysis and prepared COA for each batch of the product.
• I followed all health and safety guidelines during the analysis, kept the chemical lab clean, and kept the chemical list updated.
• Maintained detailed records of all test results and prepared reports for senior management.
• Trained junior staff members on safety protocols related to working with hazardous materials such as acids, bases.
• Calibrated laboratory instruments according to manufacturer's instructions prior to use in order to ensure accuracy of results.

• Received samples, updated the receiving sample list, and separated them according to the requirements of the analysis.
• Performed chemical tests: COD, BOD, TDS, sodium and potassium content, phenol content, oil and grease content, hardness, calcium and magnesium content, and chloride tests of water, wastewater, and soil and air analysis.
• Prepared standard solution, standardization, and documentation.
• I compiled all analysis data and discussed it with my seniors.
• Analyzed water samples for contaminants using various techniques such as titration and spectrophotometry.
• Documented results from laboratory tests including sample preparation, instrument calibration and quality control measures.