Bhavin Parekh
Atlanta,GA
Summary
Dynamic and results-driven Senior Technical Manager with nearly two decades of experience in engineering and leadership roles across Application Development, Product Management, and Cloud Delivery. Proven expertise in spearheading enterprise-level cloud modernization strategies, transforming legacy systems into high-availability, microservices-driven architectures that enhance operational efficiency. Successfully directed the modernization of core airline check-in and boarding platforms used in over 300 global airports, supporting more than 30,000 active agents daily in processing millions of passengers. Recognized for building top-tier global engineering teams and fostering strategic partnerships that maximize client satisfaction while delivering complex projects on time and within budget.
Overview
20
20
years of professional experience
Work History
Sr. Technical Manager
Delta Air Lines
08.2023 - Current
- Led enterprise-scale programs delivering core check-in and boarding applications used across 300+ airports worldwide.
- Led cross-functional teams to implement innovative technical solutions enhancing operational efficiency.
- Empowered 30,000+ airport agents globally by managing mission-critical passenger processing software.
- Collaborated with external vendors, internal stakeholders, and cross-functional dependency teams to guarantee seamless project delivery.
- Facilitated cross-divisional workshops to design, align, and implement innovative technical solutions.
- Championed a servant-leadership approach, dynamically balancing responsibilities across technical direction, program management, and resource allocation.
Manager of Loyalty Development
IHG Hotels & Resorts
02.2023 - 07.2023
- Architected end-to-end technical solutions for complex software systems, overseeing the full lifecycle from UI/UX interface design to high-level system logic and documentation.
- Spearheaded proof-of-concepts (PoCs) and served as a strategic technical advisor to executive leadership on legacy modernization and emerging technologies.
- Formulated comprehensive system testing strategies to guarantee software reliability, scalability, and maintainability, driving swift corrective actions based on metrics.
- Engineered high-performance programs and instituted standardized system documentation across teams in alignment with strict corporate IT standards.
- Diagnosed critical architectural bottlenecks and mobilized cross-functional engineering teams to rapidly resolve complex, systemic issues.
Sr. Technical Manager
Hexaware Technologies Inc.
03.2015 - 02.2023
- Established timelines, milestones, and strategic goals for multiple high-budget initiatives within the SNAPP modernization program, ensuring on-time delivery.
- Architected and designed critical APIs from both producer and consumer perspectives to enable seamless system integration.
- Bridged the gap between architecture and engineering by overseeing development teams to enforce strict alignment with technical designs.
- Unblocked engineering pipelines by leveraging decisive technical problem-solving to optimize the project implementation environment.
- Served as a strategic advisor, aligning emerging technology capabilities with core business objectives to drive digital transformation.
Technical Manager
Hexaware Technologies Ltd.
02.2014 - 03.2015
- Involved in designing and solutioning of several critical APIs both from a producer and a consumer standpoint.
- Work closely with architecture and design teams and oversee the progress of development teams to ensure consistency with technical design.
- Guide the team through the development, testing and implementation stages and review the completed work effectively.
Associate Technical Manager
Hexaware Technologies Inc.
02.2011 - 01.2014
- Responsible for schedules, goals, milestones for the teams to deliver on time and within budget constraints.
- Created a project plan and schedule, following the Rational Unified Process (RUP) and blended this with agile development techniques.
- Responsible for maintaining continuous alignment of the project scope and risks with strategic business objectives.
- Define success criteria, track, and present continual metrics and reports to stakeholders.
- Made recommendations to enhance effectiveness toward the business result and strategic intent.
- Provided knowledge expertise in strategic application of agile to achieve top business goals.
- Established the communication model between third party vendors and offshore-onsite teams.
- Improved scores on post-production defects to 1.5% greatly exceeding the client defined standard of 5% by rigorous implementation of standard processes across portfolios in all projects.
Technical Lead
Hexaware Technologies Ltd.
01.2009 - 12.2009
- Develop optimized and reliable code to specification to delivery software components on schedule.
- Responsible for leading development, tracking and delivery of two projects under the Maintenix solutions for the Maintenance, Repair and Overhaul (MRO) domain.
- Conduct weekly status meetings and provide detailed status report to the client.
- Conduct phase exit review with client to elaborate on ongoing activities.
- Prepare and publish risk mitigation plans.
Software Developer
Hexaware Technologies Ltd.
08.2006 - 12.2008
- Realization of UML Designs for development.
- Conduct Design Review Meetings with Technical Architects and obtain stakeholder approval.
- Develop optimized and reliable code to specification.
Education
Masters in Computer Applications -
Madras University
Chennai, India01-2006
Bachelors in Science - Computer Science
Madras University
Chennai, India01-2003
Skills
- Strategic & Program Leadership: Cloud Modernization Strategy
- Portfolio & Program Management
- Large-Scale System Migrations
- Resource Loading & Capacity Planning
- Budgeting & Cost Control
- Onsite-Offshore Shared Service Delivery
- Technical Architecture & Engineering: Microservices Architecture
- RESTful APIs & SOAP Web Services
- Enterprise Interface & Database Design
- Client/Server Architectures
- High-Availability & Scalable Systems
- Delivery & Operations: Cross-Functional Alignment
- Risk Analysis & Mitigation
- Release & Change Management
- Conflict Resolution
- Metrics & KPIs (SLAs/Uptime)
Timeline
Sr. Technical Manager
Delta Air Lines
08.2023 - Current
Manager of Loyalty Development
IHG Hotels & Resorts
02.2023 - 07.2023
Sr. Technical Manager
Hexaware Technologies Inc.
03.2015 - 02.2023
Technical Manager
Hexaware Technologies Ltd.
02.2014 - 03.2015
Associate Technical Manager
Hexaware Technologies Inc.
02.2011 - 01.2014
Technical Lead
Hexaware Technologies Ltd.
01.2009 - 12.2009
Software Developer
Hexaware Technologies Ltd.
08.2006 - 12.2008
Bachelors in Science - Computer Science
Madras University
Masters in Computer Applications -
Madras University