Bhavya C

Client - Ford Credits

• Effectively leading team to develop and deliver greenfield APIs to divert 100% of traffic away from Legacy Systems
• Instrumental in guiding team through GCP discovery and transformation well ahead of organizational goals
• Leading cross functional team to develop and deliver strategic roadmap for building APIs to modernize payments and improve customer experience
• Building and delivering PRDs and ERDs for crucial APIs that aims to modernize and simplify business operations, particularly in Payments area
• Establishing Agile Practices and Ceremonies for team by laying foundation for team building and taking it from Forming to Performing
• Leading team through Product Research, Workshops, Product Execution and Delivery
• Coordinating for design meetings and decisions with internal departments and teams
• Prioritized roadmap in order to achieve product goals and metrics.
• Analyzed metrics to measure product performance

Client - Qatar Airways

• Handling 5 modules with 45 features for an application which helps Global Sales and Commercial Team to manage business needs
• Creating Epics, Features User Stories and Acceptance Criteria for modules owned
• Acting as SPOC for business requirements and being voice of customer in development team
• Owning, Developing, Publishing Product Backlog with plan for next 3 months and enhanced team's efficiency by 20%
• Prioritizing Product Backlog, Driving and Owning backlog grooming
• Prioritize iteration, Drive User Acceptance Testing and Deliver of Iteration
• Tracking progress towards release of product
• Revamping of Incentive module for Agents of Qatar Airways in order to align with market needs
• Successful automation of Commissions Module for Agents, Excess Baggage Requests for Customers, FAM Trip, CRM Module

Client- Qatar Airways

• Responsible for Requirements Elicitation, conducting Brainstorming Sessions, Workshops
• Preparing screen designs, providing suggestions to UI/UX team in preparing prototypes
• Preparing user stories and acceptance criteria, process flows, flow charts to support user stories
• Managing requirement backlog for 4 modules by setting business priorities, involved in sprint planning
• Conducting UAT, responsible for receiving UAT sign off from business stakeholders
• Implementing Pricing Module for Qatar Airways which is responsible for flight fares
• Implementing of various Incentive Modules to help Sales Department to handle customers' need

Client - TUI Group

• Responsible for Requirements Elicitation, conducting Brainstorming Sessions, Workshops
• Involve in Interaction with stakeholders from different Geographical Locations for Requirement Analysis
• Leading, Facilitating, Coordinating with Developers Preparing system user stories and acceptance criteria, RTM, UAT Test Cases
• Conducting Demo to stakeholders

Client - Rezopia

• Involve in client interaction for Requirement Analysis for support requests
• Preparing Functional Specification Document Preparing Release Notes, Conducting timely demos to stakeholders
• Training clients post release of new feature
• Facilitating, Coordinating with Developers for providing clarifications against business functionalities

JSMHRIS, JSMeHRIS

• Involve in client interaction for Requirement Analysis for support requests
• Create test plan and strategy for product
• Create Support Tickets and Test Scenarios on User based stories
• Solving level 1 and level 2 tickets with respect to Application configuration and infrastructure issues
• Involve in complete cycle of releases Responsible for 3 client accounts