Software Engineer with expertise in supporting insurance services through ITSM modules and database management. Skilled in Core Java, Python, and SQL, with proficiency in ServiceNow and JIRA. Passionate about enhancing IT solutions, emphasizing timely communication and efficient problem resolution.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Software Engineer
Cognizant Technology Solutions
01.2023 - 06.2023
Supported Zurich Japan's insurance services by implementing ITSM modules like Incident Management and Service-Level Agreements.
• Managed incoming incidents from initial response to resolution, including analyzing logs, gathering data, and documenting issues.
• Provided timely communication to business users regarding critical issues, including service delays and estimated times of resolution.
• Performed database maintenance tasks using SQL queries and monitored daily application health checks.
Technical Skills:
• Programming Languages: Core Java, Python
• Client-Side Scripting: HTML, CSS, JSP
• Server-Side Scripting: Java
• Operating Systems: Windows XP, Linux
• Integrated Development Environment (IDE): Eclipse
• Database Technologies: MySQL, Oracle SQL Developer
• Software Development Life Cycle (SDLC): Agile, Waterfall
Tools/Technologies: ServiceNow, JIRA, Decipher, Sakura, Confluence
Programmer Analyst Trainee
Cognizant Technology Solutions
07.2022 - 12.2022
Developed and honed skills in C programming, Core Java, Python, HTML, CSS, and Oracle Database.
Completed a project on an Online Grocery Store, focusing on adding REST Controllers, applying constraints to the cart table, and managing copyright messages.
Education
Computer Science Graduate -
Purdue University
05.2025
Under graduation -
Anurag Group of Institutions
01.2022
12th Standard -
Narayana Junior College
01.2018
10th standard -
Sri Chaitanya Techno School
01.2016
Skills
Core Java
HTML5
CSS
JSP
Java
Windows XP
Linux
Eclipse
MySQL
Oracle SQL developer
ServiceNow
JIRA
Decipher
Sakura
Confluence
Object-Oriented Programming
Python
Agile Methodologies
Software Development Life Cycle (SDLC)
Git proficiency
Certification
Bug Bounty Bootcamp, Frontlines EduTech Private Limited (FLM), 09/01/24, Completed an intensive course focusing on ethical hacking, vulnerability detection, and responsible disclosure processes.
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions