Bhawna Rana
Wake Forest,NC
Summary
Skilled Business Analyst/Product Owner with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 8 + years of career.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Systems Analyst
Antech Diagnostics - Veterinary Reference STAT Laboratory
06.2021 - Current
- Act as the SME for the business domain and conduct/manage the knowledge transfer with the testing and development teams
- Ensure that the proposed solution concepts align with the existing enterprise framework solution and work with application programmers to develop proposed solution prototypes in an iterative manner
- Participation in product development planning, providing key insights based on predictive modeling, co-ordinate with the development team to support systems development required for program operations,
including, but not limited to, the development of user stories, defining acceptance criteria, systems analysis, and user acceptance testing - Experience with process, data, and systems analysis with strong SQL skills and hands-on experience in testing API REST-based web services using POSTMAN and SOAP UI.
- Developed and implemented a streamlined process for gathering business requirements, reducing project delivery time by 15%.
- Developed and implemented a standardized reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making at all levels of the organization.
- Participation in the implementation of Scrum Methodology, Backlog Refinement, and Sprint Planning to increase quality and productivity.
- Provide bug reports to the development engineers and work directly with development and QA team to troubleshoot potential problem areas and produced charts and diagrams to assist with problem analysis.
- Helped deploy system enhancements to improve field operations.
- Skilled at working independently and collaboratively in a team environment.
Business Analyst Specialist
Amgen Inc.
03.2020 - 05.2021
- Project: Enterprise Cyber Resilience (Incident Response, Security Management, Backup and Recovery, Wireless Segmentation)
- Experience with ServiceNow, ISM, and CMDB, MES systems, service reports to identify the asset inventory and identify assets at different levels of the Purdue Model and did comparison analysis with the integrated Intrusion Detection System (IDS) and SIEM Qradar tools
- Business data modelling: analyze data to identify trends, patterns, and anomalies, which can inform decision-making and risk management.
- Conduct group facilitation, data gathering and analysis, and phases of the project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
- Analyzed business developments and monitored market trends by collaborating with teams in product line transition to streamline manufacturing footprint.
- Executed analysis of risks and identified risk mitigation strategies and generated business intelligence reports to inform strategic decision-making.
- Performed gap analysis to identify areas of improvement and analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Technical Business Analyst
Westlake Financial Services
11.2016 - 03.2019
- Identify and troubleshoot performance issues, such as data discrepancies, on an application and database level to ensure application integrity using MYSQL.
- Coordinate with developers and project managers to guarantee the team is aware of new enhancements current application required by the business teams.
- Participated in the implementation of Scrum Methodology, resulting in 10% increase in quality and productivity.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Consolidated business rules for system enhancements.
- Trained business personnel in use of systems.
- Developed diagrams to describe and lay out logical operational steps.
- Proficient in finding, documenting, and reporting bugs using JIRA.
- Designed and administered user acceptance testing to achieve smooth transitions during installations of new Oracle interface.
Associate Technical Consultant
Wipro Infotech
06.2013 - 01.2014
- Gathering and Analyzing Requirements, creating Narrative Use Cases, Use Case diagrams, Requirements Traceability Matrix (RTM), Sequence Diagrams, Activity Diagrams, Flow Diagrams, and other related UML diagrams and translating these into functional specifications.
- Assisted with user testing and training to ensure that solution meets business requirements
- Communicated with appropriate parties to successfully influence project scope, design, and outcomes and to successfully complete assignments.
Technical Writer
NIIT Technologies
02.2012 - 06.2013
- Ability to read software code, as source materials, in a variety of languages. Page layout, desktop publishing, illustration, online documentation, and editing.
- Development of standard operating procedures and new user training.
- Practical experience in data conversion across a variety of platforms.
- Ability to interpret schematic diagrams, and other source materials.
Education
Bachelor of Science - Computer Science And Engineering
Punjab Technical University
India06.2006
Skills
- SQL (SQL Server, PostgreSQL MySQL), HTML, REST API, Soap UI, JIRA, API testing, Postman, SOAP UI
- Wireframes (Balsamiq, MockPlus, Lucidchart, Visio)
- Atlassian Confluence/JIRA, Microsoft Visio, Lucidchart, MS Azure,Microsoft Office Suite
- SDLC (Agile, SCRUM, Waterfall)
- Agile Expertise
- Capacity and Scalability Planning
- Solution Development
- Performance and Scalability Design
Certification
- Galaxy Best Delivery award in Wipro from IAF (Indian Air Force) on the completion of the first phase of the project.
- 2nd prize in National Level Technical Symposium in paper presentation on GPS.
- Scroll of Honor in Paper Presentation on VSAT.
- Certification program in Oracle 9i: SQL.
- Certification as an Associate Business Analyst. (CABA).
Timeline
Business Systems Analyst
Antech Diagnostics - Veterinary Reference STAT Laboratory
06.2021 - Current
Business Analyst Specialist
Amgen Inc.
03.2020 - 05.2021
Technical Business Analyst
Westlake Financial Services
11.2016 - 03.2019
Associate Technical Consultant
Wipro Infotech
06.2013 - 01.2014
Technical Writer
NIIT Technologies
02.2012 - 06.2013
Bachelor of Science - Computer Science And Engineering
Punjab Technical University
Similar Profiles
Abdikarim OsmanAbdikarim Osman
Antech Driver! at Antech Diagnostics - Veterinary Reference STAT LaboratoryAntech Driver! at Antech Diagnostics - Veterinary Reference STAT Laboratory
Gabriela LopezGabriela Lopez
Laboratory Technician at Antech Diagnostics - Veterinary Reference STAT LaboratoryLaboratory Technician at Antech Diagnostics - Veterinary Reference STAT Laboratory
Natalie AlvarezNatalie Alvarez
Senior Lab Processor at Antech Diagnostics - Veterinary Reference STAT LaboratorySenior Lab Processor at Antech Diagnostics - Veterinary Reference STAT Laboratory
JOSEPH MULLINSJOSEPH MULLINS
Serology Lab Technician at Antech Diagnostics - Veterinary Reference STAT LaboratorySerology Lab Technician at Antech Diagnostics - Veterinary Reference STAT Laboratory
John AutryJohn Autry
Research Assistant at US Army War CollegeResearch Assistant at US Army War College