BHESH NEPAL
Woodland,CA
Summary
Quality Assurance Analyst with extensive expertise in manual and automated testing within government and banking systems. Demonstrated success in enhancing automated regression coverage and streamlining processes, significantly reducing setup time and achieving over 100 hours of annual effort savings while ensuring compliance and reliability throughout the SDLC.
Overview
1
1
Certification
9
9
years of professional experience
Work History
SP Test Analyst (Automation and Maual)
California Franchise Tax Board (FTB)
Sacramento, CA
05.2024 - Current
- Process functional testing of FTB tax systems, ensuring compliance and reliability of case management, audit, and collections workflows across Case Management (CM), Taxpayer Folder (TPF), Tax Inquiry (TI), Business Entity Tax System (BETS).
- Generate 25–30 test-data records per Tricentis Tosca execution, up from 1 per run, after reengineering the process using Tosca Commander and Unix file-transfer utilities — converting a multi-hour manual setup into a single execution and clearing a backlog that had 40-plus testers waiting on data before they could begin testing.
- Participate in the Tricentis Tosca regression, smoke, and end-to-end automation covering more than 50 automated test cases, applying Test Case Design (TCD) methodology and Test Data Management repositories, and running distributed Tosca executions in parallel across environments to shorten the regression window each release.
- Quantify over 100 hours of annual effort savings by tracking and updating the automation time-saving matrix after each automated test case, enabling management to measure return on automation investment.
- Validate Representational State Transfer (REST) service integrations and cross-system data exchanges by configuring Tosca Application Programming Interface (API) Scan, confirming payload structure and response handling before downstream systems consume the data.
- Identify and drive resolution of a number of release-blocking defects in cross-system tax workflows, recreating incidents in controlled environments, isolating the failing condition, and retesting the fixes.
- Prevent requirement gaps from reaching the test cycle by analyzing business requirements documents, system design documents, interface specifications, and use cases ahead of execution, and resolving inconsistencies and downstream impacts with stakeholders first.
- Facilitated knowledge transfer and established maintenance procedures for permanent state staff, training engineers to independently run and extend the test suite, ensuring ongoing maintainability without contractor support.
- Trace data discrepancies to root cause rather than returning them to developers as unexplained failures, writing advanced SQL joins, subqueries, and aggregations against Oracle and Microsoft SQL Server and analyzing relational schemas, table relationships, and data conditions.
- Ensured auditable releases and on-schedule test cycles by producing test plans, test scripts, requirements traceability matrices, defect evidence, and execution reports in Azure DevOps Server (ADOS), configuring and validating test environments, and confirming stability in lower environments after each code release.
- Enterprise Data to Revenue Phase 2 (EDR2) – California’s statewide tax system modernization program. Full System Development Life Cycle (SDLC) participation under Agile and Waterfall methodologies.
System QA Analyst (Manual and Automation)
Wells Fargo Bank
Roseville, CA
03.2018 - 01.2024
- Expanded automated regression coverage from 2.5% to 40% across target payment modules by building Selenium WebDriver framework in Java with Page Object Model, TestNG suites, data-driven methods, and parallel execution.
- Closed gap between acceptance criteria and automated validation by creating Cucumber and Gherkin BDD layer so business analysts could review and confirm test scenarios in plain language.
- Replaced manual end-to-end payment checks with automated coverage for ACH, wire, SWIFT, and check processing for urgent and non-urgent domestic and international flows, covering initiation, approval, acknowledgment, and client confirmation on every release.
- Reduced framework upkeep from days to hours by separating locators and page interactions into Page Object Model classes so UI redesigns required updates in only one place.
- Reduced overnight run instability by replacing fixed waits with explicit and conditional waits, so morning reports showed true defects instead of environment noise.
- Selected automation candidates based on repeatability, business criticality, and regression value, and built Tricentis Tosca suites alongside Selenium to support priority workflows.
- Validated file structures across EDI, NACHA, and ISO 20022 XML formats, preventing corrupted payment files from moving into downstream banking networks and reducing costly unwinds.
- Caught defects hidden from UI by reconciling transaction balances and audit logs with Oracle SQL, validating payment gateway REST and SOAP services in Postman and SoapUI, and parsing UNIX batch jobs, server logs, and file-based processing output.
- Moved regression from on-request activity to every-build gate by integrating Selenium, TestNG, and Cucumber suites into Jenkins CI/CD pipelines with Maven builds and Git version control, giving team same-day feedback instead of end-of-sprint.
- Payment Manager — one of Wells Fargo’s largest wholesale banking platforms, processes bulk payments for corporate and institutional clients. Agile Scrum delivery with emphasis on early testing and shift-left practice.
Education
Master of Business Administration -
Southern State University
CaliforniaBachelor’s Degree - Economics and Information Technology
Tribhuvan University
NepalPersonal Information
Title: QA Automation Engineer | Quality Assurance Analyst
Certification
Tricentis Tosca AS1 — Automating Web Application Testing, Tricentis Tosca AS2 — Optimizing Test Automation with Centralized Data | Final exam score: 90%
Timeline
SP Test Analyst (Automation and Maual)
California Franchise Tax Board (FTB)
05.2024 - Current
System QA Analyst (Manual and Automation)
Wells Fargo Bank
03.2018 - 01.2024
Master of Business Administration -
Southern State University
Bachelor’s Degree - Economics and Information Technology
Tribhuvan University