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Brittany Hilbert
Bushkill,PA
Work Preference
Desired Job Title
Machine OperatorWaitress SupervisorLocation Preference
RemoteMinimum Desired Compensation
18/hrImportant To Me
Career advancementCompany CultureWork from home option401k matchSummary
Empathetic and compassionate individual with strong commitment to supporting individuals and families. Possesses foundational knowledge in social welfare policies and case management, alongside skills in active listening and conflict resolution. Dedicated to making meaningful impact by fostering positive change and promoting well-being.
Overview
2
2
Certifications
10
10
years of professional experience
Work History
Machine Operator
Pactiv Evergreen
Mount Carmel, PA
07.2022 - 01.2024
- Operated machinery to produce high-quality packaging products while adhering to safety guidelines.
- Collaborated with team members to streamline workflow and enhance productivity.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Waitress Supervisor
La Rosa's Italian Eatery
Marshalls Creek, PA
06.2020 - 01.2022
- Supervised daily operations, ensuring efficient service delivery and adherence to quality standards.
- Trained and mentored new staff on menu knowledge and customer service protocols.
- Resolved customer complaints promptly, enhancing overall dining experience and satisfaction rates.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Boosted customer satisfaction with quick and accurate order processing.
- Addressed customer complaints with empathy and efficiency, turning potential negative experiences into positive outcomes.
Education
Bachelor's Social Work - Social Work
12-2028
- Dean's List Spring '26
- President's List Fall '25
- WIOA Funding Recipient
- Relevant Coursework: Intro to Social Work, Social Inequalities, Public Speaking, Report Writing for CRJS Professionals, College Composition, Personal Productivity Software
- 3.47 GPA
Associate of Science - Criminal Justice
05-2027
- Dean's List Spring '26
- President's List Fall '25
- WIOA Funding Scholarship Recipient
- Relevant Coursework: Intro to Philosophy, Intro to Forensic Science, Social Inequalities, Report Writing for CRJS Professionals, Public Speaking, College Composition, Criminal Investigation, Substantive Criminal Law, Intro to Psychology, American Government, Personal Productivity Software
- 3.47 GPA
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Machinery operations
- Computer skills
- Assembly and production
- Power and hand tools
- Heavy lifting
- Forklift and pallet jack operation
Certification
- Pennsylvania Child Abuse History Clearance – Approved
FBI Criminal Background Check (Fingerprint Clearance) – Approved
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Martial Art of Wing Chun
- Desire to Work with Survivors
- Hope to also earn Master's Social Work & JD
Timeline
Machine Operator - Pactiv Evergreen
07.2022 - 01.2024
Waitress Supervisor - La Rosa's Italian Eatery
06.2020 - 01.2022
Edinboro University of Pennsylvania - Bachelor's Social Work, Social Work
Edinboro University of Pennsylvania - Associate of Science, Criminal Justice