Bhargavi Paradesi

• Worked on all phases of software lifecycle ranging from Requirements gathering, Assessment, Architecture, Solution Design, Product Installation, Upgrade, Development, Testing support, Production support, automations, enhancements, and bug fixes
• Participated in Project Estimation, Requirement analysis, Vendor Evaluation and Planning with customers and higher management
• Created training materials and conducted various internal training for software applications, ITIL and DevOps practices
• Software installation, upgrade, configurations
• Application testing and validation
• Research, develop and deploy automation scripts and tools to improve the overall efficiency of the servers and applications
• Extensive knowledge and hands-on experience of Java, Virtualization, Containerization with Docker
• Strong SQL skills with Database design, data management
• Resolving Critical Incidents, perform diagnosis and RCA
• Release management - Manage and Automate code deployments and migrations through the environment from Development to Testing and to Production
• Availability and Capacity Management – Setup Continuous Monitoring and report system availability using monitoring tools viz., Stackdriver, Dynatrace, Appdynamics, Splunk, Zabbix etc
• Design Thinking – proficient in conducting interactive interviews with Customers and Stakeholders for requirements and gap analysis
• Internal Auditing – proficient in Auditing for QMS 9000/9001 and 27000 standards, identify Non- compliance and Opportunities for improvement, prepare and implement conformance plans

Projects:

• Managed Services Team Lead for 3 projects: API Gateway solutions for - a Govt Tourism website, an Energy corporation, and a major bank in the Middle East region
• Technical Lead – a new health & wellness application deployed in 10 countries for one of the largest Insurance providers in the Asia-Pacific region
• Advanced Designated Engineer - for various projects for API Management and solution critical support
• Consultant - B2B solution implementation & maintenance on Google Cloud Platform for, , USA
• Consultant - ESB solution upgrade for B&G Foods, USA

• API design reviews with Architects, Client, third-party application teams
• Design and implementation of API’s hosted on webMethods API Gateway, webMethods, Java & Springboot microservices
• Troubleshoot critical application issues for the entire application
• Migrated entire application to Microsoft Azure Kubernetes platform
• Implementation of CI/CD using Jenkins, Git, Jira, Postman for Development, System Integration Testing
• Setup and Continuous monitoring using Dynatrace for entire application, ie, frontend to backend
• Performance management for all API's and servers- create API Test jobs and record performance baselines for all API's by conducting regular performance and load tests using JMeter and Postman
• Implement auto-scalable docker environments for handling daily peak hour traffic
• Service management - update procedures for managing various incidents and managing change and release procedures.

• Setup of High Availability and Clustered environments for B2B and BPM Integration applications
• Setup and validate connectivity for applications
• Database archival setup and testing
• User rights and permissions, disabling and enabling user accounts, file-folder permissions, and ACL’s
• Research, develop, and deploy automation scripts/tools to improve the overall efficiency of the servers
• Continuous monitoring using tools like CA Wily, BMC Portal
• Train and mentor new joinees
• Research and evaluate new Integration tools like Mulesoft and WSO2 with POC's

• Software and applications upgrade - Installed and configured 124 Integration servers for Production, Testing and Development, along with Broker server’s configuration, MWS, Adapters, Monitor, Trading Networks and Deployer.
• Completed migration of applications and connected them to the respective frontend and backend for obtaining complete functionality
• Actively participated in Unit testing, Systems testing, Integration and Regression testing for the all applications
• Actively troubleshooted issues with IBM webSphere EJB's, MQ topics and channels, databases (DB2,Informix, SQL Server and Oracle)

• Completed a Broker re-architecture and application upgrade from webMethods 7.1.2 to 8.2.1 for the client
• Middleware Platform and Applications support (Weblogic, Websphere, webMethods, Tibco and MQ) for
• Development, Integration testing, Release & Regression testing and Production environments for the various projects in the client’s organization
• Single-handedly managing over 1400 application servers.
• Upgrade from webMethods 6.5 to 9.5 - installation and configuration of webMethods 9.5 environment, comprising of the B2B and BPM components viz., Integration servers, Broker servers, MWS, Adapters, Trading Networks, Optimize for Infrastructure, Command Central and Deployer
• Built over 70 instances for the Production, Testing and Development regions, and completed a multi-hop application migration from 6.5 to 9.5 version
• Followed the ITIL and Six-Sigma frameworks for daily operations
• Worked on Application testing and validation
• Manage code review, deployments, and migrations from Dev, to Test and Production environments
• Successfully troubleshooted various issues wrt applications, servers, operating systems, network connection, transaction failures, user & application access, database latencies, etc
• Used various Service Management tools like BMC Remedy, Service Now for Incident, Service Requests, Problem and Change management
• Setup continuously Monitoring and alerts, and report system availability
• Conduct load tests for Capacity assessment and Performance management
• Manage User access - disabling and enabling user accounts, file, and folder permissions
• Research, develop, and deploy automation scripts and tools to improve the overall efficiency of the application.

• Conduct various checks for HSE issues, risk analysis and follow up for improvements.
• Record, document and monitor the decisions and action-items arising out of Management Review meetings.
• Weekly interaction with all the departments in the organization viz, IT, HR, Sales, Marketing, Designs, Commissioning, etc. for the implementation of QMS and suggest modifications where needed.
• Prepare detailed checklists for the QMS for the above departments for effective monitoring.
• Internal Auditing for QMS based on ISO 9001:2000 standards.
• Assist in external audits conducted by DNV for ISO Certification.