BHRANTIJ PATEL
WOLCOTT,CT
Summary
Dynamic leader with a proven track record at BHOLENATH MOTEL LLC, enhancing guest satisfaction and streamlining operations. Skilled in guest services management and strategic planning, demonstrated through high customer satisfaction ratings and improved trading operations. Excels in Microsoft Excel and outstanding communication, driving efficiency and fostering strong client relationships.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
21
21
years of professional experience
Work History
Hotel Manager
BHOLENATH MOTEL LLC
08.2017 - Current
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Property Manager
THE LOHANA COMMUNITY OF KAMPALA
02.2015 - 07.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Trade Forex Operations Manager
S&A FOREX BUREAU
04.2012 - 02.2015
- Maintained compliance with regulatory requirements to ensure seamless business operations without interruption or penalties.
- Continuously improved trading algorithms based on feedback loops from actual trade performance results.
- Streamlined Forex trading operations by implementing efficient processes and tools.
- Optimized trade execution for enhanced profitability through meticulous market analysis and strategy development.
Store Manager
SATUNCH MACHINERIES
10.2009 - 04.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Stock Broker
SUSHIL FINANCE
04.2004 - 08.2009
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Complied with all regulatory requirements and industry standards, maintaining a spotless professional reputation.
- Built strong client relationships through effective communication and understanding of financial goals.
- Streamlined internal processes by implementing efficient trading platforms and technologies.
Education
Bachelor of Science - TEXTILE ENGINEERING
THE SURAT TECHNICAL EDUCATION & RESEARCH SOCIETY
SURAT GUJARAT INDIA06-2005
Skills
- Guest services management
- Guest Relations Management
- Cash Handling
- Outstanding communication skills
- Strategic planning and analysis
- Property Management Systems
- Bank Reconciliation
- MS Office
- Microsoft Excel expertise
- Data Entry
- Invoicing and Billing
Languages
E
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Career advancementCompany CulturePersonal development programsTimeline
Hotel Manager
BHOLENATH MOTEL LLC
08.2017 - Current
Property Manager
THE LOHANA COMMUNITY OF KAMPALA
02.2015 - 07.2017
Trade Forex Operations Manager
S&A FOREX BUREAU
04.2012 - 02.2015
Store Manager
SATUNCH MACHINERIES
10.2009 - 04.2012
Stock Broker
SUSHIL FINANCE
04.2004 - 08.2009
Bachelor of Science - TEXTILE ENGINEERING
THE SURAT TECHNICAL EDUCATION & RESEARCH SOCIETY
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