Bhumika Iyer

Work overview:

• Responsible for all kinds of client contract management (Permanent, Direct Hire and Temporary , NDA and Amendments) customer set up for current/new clients for branches across the West Coast and Mid-Atlantic.
• Assess and enter all contracts into the Contract Management System and facilitate the contract review process between Account managers and corporate support teams to ensure timely approvals of commercial terms and contracts.
• Process management
• Review client contracts and triage non-standard items, which may include extended payment terms, discounts & and rebates, special billing requests, etc
• Managing all communication related to contracts as they move through the review process while keeping field leaders up to date on the status and follow up with required teams to complete the account set up process.
• Client Relationship management and Collaboration
• Coordinate with field partners and field operations to create and maintain client-specific delivery requirements, rules of engagement and onboarding requirements.
• Work with Branch Directors, Account Managers, and Upper management to obtain additional approvals required when term negotiations deviate outside of our pricing policy.
• Assisting account managers to find older contracts or executed agreements to bring in new accounts and helping with general queries regarding process management.

• Screened applicants based on the brand criteria and job requirements on job board platforms - ATS , Indeed and Career Builder.
• Framing and editing job ads using Boolean search to attract qualified candidates across job boards and social media.(LinkedIn, Indeed, Zip recruiter)
• Effectively used interviewing techniques to evaluate candidates’ qualifications concerning the position requirements. (Structured interview, behavioural questions sales and technical knowledge)
• Conducted upto 10 phone interviews a day while building talent pools and compiling potential candidate information for hiring managers.
• Acted proactively in hiring for critical and urgent requisitions (especially for remote and high-volume locations)
• Assist with other recruitment tasks and projects as assigned- Virtual job fair on Indeed and made successful hires.

• Human Resources
• Recruiting and interviewing candidates for retail store positions
• Onboarded new employees, including training, mentoring and new hire documentation.
• Monitored employee performances and developed improvement and coaching plans.
• Developed and managed employee schedules based on business needs and managed individual requests and requirements with business needs.
• Conducted regular employee performance evaluations, identifying areas for improvement and implementing appropriate training programs.
• Encouraged and engaged employees to maintain performance standards and adhere to day-to-day tasks and company policies.
• Retail Management
• Organized store layout adjustments according to seasonality or market demand shifts in order to optimize product visibility and maximize revenue potential.
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
• Maintained accurate records of sales data, utilizing insights for informed decision-making regarding product selection and pricing strategies.
• Partnered with other department leads within the store to ensure a seamless and cohesive shopping experience for customers.
• Analyzed sales trends to identify opportunities for growth within specific product categories or customer segments.