A healthcare industry professional with over 14 years of experience. Areas of expertise include patient care, monitoring vitals, activities of daily living, and patient care reporting. Proven ability to manage a large patient load, guide families through inquiries regarding through patient care process, and instill accountability. An effective team communicator, relationship builder, and problem solver dedicated to supporting departmental objectives with innate resourcefulness, pragmatic insight, and creative solutions. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.