BIANKA HERNANDEZ

Associate Responsibilities:

• Beauty and stylist expert
• Inventory stocker.
• Match and sale products to costumers needs.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.

Duties included:

• Opening and closing the store.
• Made cash deposits.
• Balance the tilts.
• Managed the store independently behind the counter as cashier.
• Processed and received orders.
• Stocked inventory.

Duties as front desk representative:

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Assisted with customer requests and answered questions to improve satisfaction.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Documented conversations with customers to track requests, problems and solutions.
• Handled and processed customers sensitive paperwork/cpni